Senior Strategy & Operations Manager - Japan Courier Pricing

About the role and team 

Come drive growth in a fast paced, dynamic business. This role is part of the APAC Marketplace team, which tackles some of the region’s most complex problems. These problems involve tough strategic decisions, requiring analytical rigour and close collaboration across Uber. For a tenacious truth seeker, looking to unlock the next wave of growth for all 3 sides of the marketplace, this is the team for you.

Make magic in the marketplace joining the team at the intersection of our Earners, Consumers and Merchants. The Courier Pricing team manages complex marketplace dynamics and is suited to a commercially minded operator who is keen to roll up their sleeves and put strategy into action. You will be responsible for analysing performance, forecasting trends, defining strategy, executing initiatives, and managing spend to budget. In doing so you will help millions of consumers in APAC add time back in their day with delicious food and critical conveniences and provide earnings opportunities to many hundreds of thousands more.

What you’ll do 

• Balance marketplace dynamics: Forecast and manage demand and supply to maintain a balanced marketplace, ensuring fast delivery times and high order fulfilment while tracking towards a monthly budget 
• Incentive strategy & deployment: Design and deploy incentives that keep supply and demand in the marketplace balanced, choosing the structures and spend levels that result in the right tradeoff between spend, delivery experience, and courier earnings
• Performance reporting & insights: Own performance reporting - diagnose movements in marketplace ‘health indicators’, delivery experience outcomes, and spend
• Product launches: Partner with Engineering, Policy and Safety teams on the design and launch of new courier pricing products and incentive constructs

Basic Qualifications 

• Experience - 5+ years in strategy, operations, pricing, analytics or consulting
• Analytics - experience dealing with complex data sets using excel/google sheets (SQL a plus) and proficiency with AI tooling to synthesise data-backed recommendations 
• Problem solving - the ability to break down ambiguous problems by applying structure and using data-driven insights to solve them
• Ownership and delivery - demonstrated ability to work closely with cross-functional teams, plan and prioritise work streams across multiple projects and complete tasks with a high attention to detail
• Ability to thrive in a fast-paced and ambiguous environment

Preferred Qualifications

• Experience in pricing
• Strong business acumen and ability to develop a deep understanding of complex business fundamentals & market dynamics
• Ability to go deep on technical domains and translate key insights to leadership in a compelling and easy to understand way