S

Superchat

AI-powered multichannel messaging platform for SMEs

Paid Social Intern - Content Marketing

Fall 2026
No salary listed
Internship
Berlin, Germany
In PersonOffice collaboration in Berlin is the default, with some flexibility for remote work.
Growth & MarketingPerformance & Paid Marketing

About the job

Requirements
  • Plan and create digital content for different marketing channels.
  • Have initial practical experience in marketing, managing different advertising channels, or producing videos for social media.
  • Have strong creative and analytical skills.
  • Speak German at C2 level and English at least at C1 level; additional languages are advantageous.
Responsibilities
  • Contribute actively to the conception and implementation of global online marketing campaigns.
  • Analyze and prepare campaign results to develop concrete recommendations for improving performance.
  • Research and create content for paid social channels such as Instagram, TikTok, Facebook, and LinkedIn, as well as for social media accounts.
  • Monitor current content marketing trends and marketing news and integrate relevant developments into the company's work.
Desired Qualifications
  • Additional language skills.

About the company

Superchat provides an AI-powered, multichannel messaging platform that unifies customer conversations from WhatsApp, Instagram, Facebook Messenger, Telegram, email, SMS, and Google Business Messages into one inbox for SMEs. Messages are handled by AI agents 24/7 to respond, triage, and automate workflows, while human agents can collaborate by assigning messages and adding notes, with seamless CRM and workflow integrations (Zapier, Make, HubSpot, Shopify). It is GDPR-compliant with data hosted in Germany and emphasizes a German-hosted solution tailored for SMEs, complemented by a WhatsApp newsletter feature for marketing. Its goal is to streamline, scale, and improve engagement across channels for SMEs by unifying messaging, automating tasks, and supporting marketing and sales workflows.

Company Size

51-200

Company Stage

Early VC

Total Funding

$18.6M

Headquarters

Berlin, Germany

Founded

2020

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Simplify Jobs

Simplify's Take

What believers are saying

  • Superchat says over 10,000 businesses trust it, signaling stronger market adoption.
  • Hiring for revenue, engineering, and integrations in Berlin shows active expansion in 2026.
  • WhatsApp Coexistence, launched DACH-wide in May 2026, broadens upgrades without number changes.

What critics are saying

  • Meta’s October 2026 paid service messages raise customer acquisition costs and churn pressure.
  • Superchat depends on WhatsApp access, which Meta can restrict through eligibility and policy changes.
  • OpenAI model dependence and native inbox competitors can erase differentiation within 12 months.

What makes Superchat unique

  • Superchat unifies WhatsApp, Instagram, email, SMS, phone, and live chat in one inbox.
  • Its AI Agents handle chat, email, and phone, with controls and handoffs.
  • German hosting and GDPR positioning reduce compliance friction for DACH SMBs.

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Benefits

  • Health Insurance
  • Paid Vacation
  • Phone/Internet Stipend
  • Annual personal development budget
  • Wellness Program
  • Mental Health Support
  • Hybrid Work Options
  • Remote Work Options

Company News

PYMNTS
Jan 13th, 2022
Omnichannel SMB Messaging Platform Superchat Raises $15.6M - PYMNTS.com

Superchat, an all-in-one messaging platform for small and medium-sized businesses (SMBs), has raised 13.6 million euros ($15.6 million) in a Series A round.