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Next Job Abroad

Social Media Hero

Customer SupportConfirmed live in the last 24 hours
Full-timeAthens, Greece

About the Job

Requirements

  • Fluent or native Danish at C1/C2 level and working English at C1 level are required.
  • Typing speed of 25 words per minute with high accuracy is required.
  • Comfort navigating web tools and interest in social media or online video ecosystems are required.
  • Strong written communication skills to explain technical troubleshooting clearly are required.
  • Must relocate to Athens, Greece, and work on-site.
  • Must hold an EU passport or have full rights to work in Greece.

Responsibilities

  • Support online video creators via email and live chat with account settings, feature rollouts, and technical questions.
  • Resolve inquiries about monetization, channel performance, account recovery, and content appeals.
  • Handle 20–25 creator requests per day, progressing from email to handling two chats at a time.
  • Participate in regular team check-ins and learn new process tips.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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