Global Data Operations Team Lead
No salary listed
Mid
Philippines
HybridInitially remote; transitions to a Metro Manila hybrid/office setup requiring 2 to 4 days per week.
Business & StrategyBusiness Operations
About the job
Requirements
- At least 3 years of experience as a Team Lead or Senior Specialist in BPO, AI Data Annotation, Marketplace Operations, or Tech Operations.
- Hands-on experience using multi-camera hardware, smartphones, or recording wearables, with the ability to learn and teach multi-angle recording requirements.
- Experience auditing visual or data-driven deliverables.
- Strong verbal and written English communication skills for hosting team syncs and drafting operational guidelines.
- Comfort working with distributed or gig workforce structures and in a high-growth startup environment.
- Agree to the strict moonlighting policy and background requirements.
Responsibilities
- Lead, mentor, and monitor the daily output of Video Data Contributors and Quality Reviewers.
- Track key team metrics, including daily upload volume, active contributor retention, and error rates.
- Conduct Q&A sessions and office hours to answer contributor questions about filming protocols and hardware setup.
- Support engagement and reduce churn across a contract-based, distributed team.
- Audit uploaded video data for usability, camera positioning, lighting, and recording angles.
- Troubleshoot hardware setup issues involving wearable multi-camera setups, head-straps, and smartphone mounts, and resolve technical upload bottlenecks involving Google Drive and cloud tools.
- Identify recurring footage failure patterns and work with the Operations Manager to update guidelines and training materials.
- Support onboarding of new team members, conduct technical readiness checks, and verify required hardware and camera specifications before project launch.
- Help manage local physical lab activities and equipment use when operations transition to an office-based setup.
- Enforce data privacy protocols, including ensuring footage contains no personally identifiable information, non-consented faces, or sensitive items.
- Track contributor hours, video task completion rates, and submission logs to support management with compensation and bonus payouts.
- Screen incoming applications against operational criteria such as camera and smartphone hardware specifications, workplace access, and schedule availability.
- Coordinate onboarding with People Ops, guide qualified candidates through document completion, NDA signing, and equipment setup, and resolve onboarding bottlenecks.
- Track squad capacity and candidate conversion rates, and alert Recruiting to contributor shortages so hiring drives can be initiated before production targets are missed.
- Audit weekly contributor activity logs against verified, usable video uploads to ensure payment is made only for approved footage.
- Consolidate squad data into accurate Ready-to-Pay reports and submit them to Finance/Payroll on scheduled payout cycles.
- Serve as the administrative contact for contributor payment inquiries and investigate and resolve discrepancies between submitted logs and final payouts.
Desired Qualifications
- Prior experience in AI or computer vision data collection, data labeling, or media production/quality assurance.
- Experience in hardware tracking or logistics management.
- Experience working with cross-functional global teams in the United States and the Philippines.
About the company
Workstream is a HR technology platform that helps businesses hire and onboard hourly workers. It provides a full set of tools—applicant tracking, digital onboarding, payroll, and employee engagement—within one system. AI acts as a personal hiring assistant to answer applicant questions and collect applications automatically, speeding recruiting and reducing manual work. It uses a subscription model to give firms ongoing access, differentiating itself by combining hiring, onboarding, payroll, and engagement in one platform for frontline staff with automation.
Company Size
201-500
Company Stage
Series B
Total Funding
$118M
Headquarters
San Francisco, California
Founded
2017
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Simplify's Take
What believers are saying
- MenuSifu partnership launched November 20, 2025, expanding Asian restaurant reach.
- Workstream's partner program and OTC26 roadmap deepened distribution and integration activity in July 2026.
- Updated 2026 funding pages show $108 million raised, supporting product expansion.
What critics are saying
- Rippling and Toast bundle hiring, payroll, and scheduling, compressing Workstream's differentiation in 2026.
- Workstream's restaurant concentration ties revenue to franchise procurement cycles and partner integrations.
- If MenuSifu integration slips past early 2026, Workstream loses a major distribution bet.
What makes Workstream unique
- Workstream targets hourly-workforce hiring, HR, and payroll, not generic white-collar HR.
- Forty-six of top 50 QSR brands used Workstream in August 2026.
- MenuSifu integration in early 2026 embeds Workstream into restaurant operating systems.
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Benefits
- Medical, dental, & vision
- Paid counseling sessions
- Competitive market compensation
- Generous stock
- Flexible PTO
- Paid parental leave
- Professional development