QRC Group

Specialist Quality Complaints

Regulatory & Quality (Life Sciences)Posted on Nov 13

Full-timeJuncos, Puerto RicoNo salary listedIn-person

About the Job

Requirements

A doctorate with 2 years of directly related experience, a master's degree with 2 years, a bachelor's degree with 4 years, an associate's degree with 8 years, or a high school diploma/GED with 10 years of directly related experience.
Experience in project management, root cause analysis, and corrective and preventive action (CAPA) determination.
A quality mindset and deep compliance knowledge.
Proficiency with Microsoft Office programs, including Excel and Outlook, and use of Microsoft Teams.
Fluency in English and Spanish.

Responsibilities

Lead and manage product complaint investigations.
Perform data analysis and trending of complaint information to detect signals proactively and take appropriate actions promptly.

Job Description

We are seeking a Specialist Quality Complaints to lead and manage product complaint investigations, perform data analysis and trending of complaint information to detect signals proactively and take appropriate actions promptly.

Qualifications

Education: Doctorate or Masters + 2 years of directly related experience or Bachelors + 4 years of directly related experience or Associates + 8 years of directly related experience or High school/GED + 10 years of directly related experience.
Experience in project management, root cause analysis, CAPA determination.
Quality mindset and deep compliance knowledge.
Proficient in Microsoft Office Programs (Excel, Outlook) and usage of Teams.
Fully bilingual (English and Spanish)

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the Company

QRC Group

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: Central and Western District, Hong Kong
Founded: 2014

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