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Sonepar

Global B2B distributor of electrical equipment

Branch Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeBeauvais, FranceNo salary listedIn-person

About the Job

Requirements

  • Significant experience in team management and commercial management.
  • Proficiency with digital tools and the ability to manage commercial performance while ensuring customer satisfaction.
  • A field-oriented approach, customer-service orientation, ability to work with different stakeholders, and knowledge of the local market.

Responsibilities

  • Lead and energize the branch team around performance and customer-satisfaction objectives.
  • Manage branch activity in alignment with Sonepar's strategy.
  • Deploy management routines and support change.
  • Represent the branch and Sonepar among local customers, partners, and institutions.
  • Contribute to revenue growth through customer retention and acquisition, promotion of offers, services, and digital solutions, and branch sales activities.
  • Organize and participate in commercial events and customer training sessions.
  • Coordinate with inside sales, field sales, and support teams.
  • Ensure application of commercial standards and pricing policy.
  • Develop additional sales and customer value.
  • Monitor and analyze commercial activity using group tools, including customer relationship management, reporting, and performance indicators.
  • Handle customer complaints within the role's scope and refer them to the appropriate services when necessary.
  • Ensure high-quality reception and an attractive commercial atmosphere.
  • Oversee the condition of the point of sale, inventory, and logistics flows.
  • Manage inventories rigorously according to applicable standards.
  • Manage and control cash-register operations.
  • Apply and enforce safety and security rules.
  • Ensure the compliance of facilities and equipment.
  • Raise team awareness of safety rules.
  • Alert the Sales Manager about risky situations.

About the Company

Sonepar

Global B2B distributor of electrical equipment

Sonepar operates as an independent, family-owned global distributor of electrical equipment, solutions, and services for business customers. It runs an omnichannel network across 40 countries, with a dense network of brands and 45,000 associates delivering products to the building, industry, and energy markets. Customers access a mix of physical locations, online channels, and support services to source electrical products and sustainable solutions, backed by logistics and expert help. Compared with competitors, Sonepar holds its status as a leading B-to-B distributor through its large-scale global reach, many brands, and a clear transformation to simplify customer purchases via an omnichannel experience while focusing on sustainability. Its goal is to accelerate the world’s electrification and Power Progress for Future Generations through reliable supply, tailored solutions, and responsible operations.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
1969

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