Operations Associate

ABOUT ALLIANCE COLLEGE-READY PUBLIC SCHOOLS

Alliance College-Ready Public Schools is one of the largest and most successful nonprofit public charter school networks in the nation, operating 25 high-performing, middle and high schools that educate nearly 13,000 scholars who make up the heart of Los Angeles’ Latinx, Black, and recent immigrant communities. Alliance schools have been recognized as among the best in the nation by U.S. News & World Report, Newsweek, the U.S. Department of Education, and the California Department of Education. Since opening our first school in 2004, 95% of Alliance scholars have graduated from high school. We strive to uplift our scholars and their communities by fostering unparalleled educational opportunities that encourage scholarly thought, resilient learning, powerful communication, mind-body wellness, and community advocacy. To learn more, visit www.LAalliance.org.

For current vacancies by location, please click here.

ROLE SUMMARY
The Operations Associate is a key member of the school’s operations team, handling a wide variety of non-instructional tasks for the school. As a representative of the school, the Operations Associate welcomes and assists callers, guests and visitors—providing accurate information and delivering excellent service. In order to be effective, Operations Associates must develop positive interpersonal relationships with the entire school community, including staff, scholars, families, and visitors. Responsibilities vary from day to day and may include data entry and maintenance in a wide variety of school information systems, keeping accurate school records, handling correspondence, and supporting a variety of diverse projects.
 
ESSENTIAL RESPONSIBILITIES

• Receive calls and walk-in inquiries, provide information, make referrals, and direct guests to proper destinations.

• Process data entry and maintenance related to attendance, enrollment, nutrition, and other programs.

• Complete sales and write receipts for incoming funds (uniform sales, food services, fundraisers, etc.).

• Provide supervision of scholars during passing periods, lunches, or as needed.

• Maintain accurate and orderly confidential records, both online and in physical copies.

• Prepare, receive, send, and maintain records and correspondence as needed.

• Support with the execution of school community events and initiatives.

• Communicate with families and external partners as needed.

• Perform additional related duties as assigned.

IDEAL CANDIDATES

• Belief: Hold the belief that all scholars, regardless of their economic or social demographics, deserve a quality education and can earn a four-year college degree. 

• Social Justice: Desire to work in systemically underserved communities in Los Angeles and be a part of Alliance’s social justice mission by integrating anti-racist, pro-Black, student-centered instruction.

• Culture: Demonstrate an ability to develop a positive, achievement-oriented, supportive, and collaborative culture of high expectations that motivates and inspires scholars to learn at college-preparatory levels.

• Mindset: Hold a growth mindset and commit to continuously honing their craft.

• Relationship-Building: Have strong interpersonal, communication, and relationship-building skills with both children and adults.

MINIMUM QUALIFICATIONS

• A high school diploma or the equivalent

• Preferred: Associate’s Degree or higher from an accredited college or university

• Preferred: Spanish fluency

BENEFITS

In alignment with our commitment to equity for our scholars, Alliance is dedicated to promoting equity and transparency within our team, offering competitive salaries commensurate with experience, as well as generous retirement and health benefits. This position is Non-Exempt.

• We strive to be the best employer possible by offering excellent benefits for our employees and their families. Please click HERE for more information about our health benefits, retirement options, as well as our paid holidays and leave.

• Professional Development: At Alliance, we believe in supporting staff professional growth by providing substantial school-based and network-wide professional development support to staff.

• Recognition: Alliance provides special recognition to staff who demonstrate their dedication inside and beyond the school.

COMPENSATION

$23.50 - $29.00

APPLICATION PROCESS

Interested candidates should submit an application. If you advance to the next step, you will be contacted for a phone screen and/or interview. Only candidates who advance will be contacted.

If you would like to view the progress of your application, you can log in to your Candidate Home Account by signing in at the top right of ourjobs page.

Unfortunately, we are not able to sponsor or support applicants on visas at this time or in the foreseeable future.

DIVERSITY, EQUITY, AND INCLUSION

Alliance College-Ready Public Schools is dedicated to fostering an inclusive, anti-racist, pro-Black community that celebrates diversity, equity, and the unique identities of all scholars and staff. Nearly two-thirds of our teachers and administrators identify as people of color, reinforcing our commitment to representation and the power of diverse role models. We recognize the richness of the cultures and communities we serve, and we believe that embracing and empowering these identities is essential to the success and pride of our scholars. Working at Alliance means joining a movement to drive transformative change, nurture resilience, and build lifelong, meaningful connections with scholars and their communities.

Champion Alliance’s Anti-Racist, Pro-Black Mission: The strongest candidates will bring a commitment to Alliance’s mission of building an anti-racist, pro-Black community that prioritizes the success and well-being of Black and Brown scholars. Candidates should have a passion for promoting equity through anti-racist, student-centered teaching practices that celebrate racial and cultural identities. This role is rooted in service to systemically underserved communities in Los Angeles, helping scholars graduate “college-ready” with pride in who they are.

This job description is subject to change at any time based on the evolving needs of the organization.

• Alliance College-Ready Public Schools are tuition-free public charter schools that do not discriminate against any scholar, parent, community member, or staff member based on actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics.

• Alliance College-Ready Public Schools requires that all team members complete a LiveScan background check and TB clearance.

• Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and other underrepresented people tend to only apply when they match every criterion. If you think you meet some of the qualifications, but don't necessarily check every box in the job description, we encourage you to still apply. If you have questions contact the Talent Acquisition Team at [email protected].