Organizational Change Management Consultant & Coach

Job Description

ProSidian Consulting seeks an Organizational Change Management (OCM) Consultant & Coach, to support requirements that address the global demand for, and use of, modern change management tools, techniques, and support. The ProSidian OCM Consultant & Coach will foster sustainable improvement in institutions, organizations, agencies, and countries actively seeking capacity improvements by changing strategies, processes, procedures, technologies, and culture, as well as the effect of such changes on the organization. This role will be anchored in the USA (CONUS - Washington, DC | Charlotte, NC | Other Remote) but services both domestic and International Projects (OCONUS).

The ideal OCM Consultant & Coach can support long-term work engagements to support Task Order mechanisms that provide The US Federal Agency's missions, regional bureaus, host-country stakeholders and partners with ready access to technical assistance and capacity building to manage the legal, regulatory, policy, governance, operational, financial, economic and transactional components of improved sector performance and strengthened enabling environment for private sector investment.

A ProSidian OCM Consultant & Coach will play a key role in ensuring client engagement projects and change initiatives meet objectives on time and on a budget by increasing employee, leadership, and stakeholder adoption and usage of processes, systems, and technology. To enable and sustain lasting change, rigorous attention to a formal change management effort is integral to any significant project for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. However, it's people and relationships that make organizations successful- not just buildings or systems. Therefore personal change, organizational change, or leading the management of change need specific skills.

The ProSidian OCM Consultant & Coach will focus on the people side of change, including changes to business processes, systems, and technology, job roles and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee, leadership, and stakeholder adoption and usage and minimize resistance to change. The Change Management Consultants will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact the organization.

While the ProSidian OCM Consultant & Coach may or may not have supervisory responsibility, the Consultant will have to work through many others in the organization to succeed. The Change Management Consultant & Coach will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor. They may also provide direct support and coach to all levels of managers and supervisors as they help their direct reports through transitions. The Change Management Consultant & Coach will also support project teams in integrating change management activities into their project plans.

Technical Summary: ProSidian OCM Consultant & Coach supports internal clients in delivering complex programs and initiatives that are strategic in nature and have substantial implications for the organization’s performance. To enable and sustain lasting change, rigorous attention to a formal change management effort is integral to any significant project for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes.

These efforts include goal-oriented change management models that guide individual and organizational change through focus on ADKAR outcomes resulting from A - AWARENESS of the business reasons for change, D - DESIRE to engage and participate in the change, K - KNOWLEDGE about how to change, A - ABILITY to realize or implement the change at the required performance level, and R - REINFORCEMENT of goals/outcomes, corrective actions, and recognition to ensure change sticks. Successful change will increase benefit realization, value creation, ROI and the achievement of results and outcomes.

Qualifications

Standard Roles And Responsibilities:

• Apply A Structured Methodology And Lead Change Management Activities (i,e
  ADKAR
  
• Coach managers and supervisors who support organizational design and definition of roles and responsibilities to Assess The Change Impact - Conduct impact analyses, assess change readiness and identify key stakeholders.
• Create actionable deliverables for the five change management levers: communications plan, sponsor road-map, coaching plan, training plan, resistance management plan
• Define and measure success metrics and monitor change progress
• Identify and manage anticipated resistance and consult and coach project teams
• Supports project management, governance, and sponsorship activities associated with large-scale programs and initiatives, and ensures integration and alignment across multiple concurrent programs and initiatives.
• Work with leadership and integration teams to understand the cumulative impacts associated with integration and other major initiatives to ensure the organization is adequately prepared to receive and sustain the changes.

Skills And Qualifications:

• A solid understanding of how people go through a change and the change process
• Ability to deploy ADKAR outlines in the successful journey through change.
  
• Ability to clearly articulate messages to a variety of audiences
• Acute business acumen and understanding of organizational issues and challenges
  Change management certification or designation desired
• Experience and knowledge of change management principles, methodologies, and tools
  Experience with large-scale organizational change efforts
• Familiarity with project management approaches, tools, and phases of the project lifecycle

Professional Requirements

• Bachelor's Degree in Business Management, Human Resources, Communications, or related field. Master's Degree strongly preferred.
• 10+ years of experience in the field of organizational change management including substantial experience supporting merger or transformation programs.
• An aligned approach to organizational design and talent management elements to support change objectives.
• Ability to apply expert Organizational Change Management (OCM) knowledge to prepare and deliver change management assessments and plans for large-scale and complex programs and initiatives across multiple stakeholder groups and levels of the organization including senior leadership.
• Ability to Evaluate the success of change management activities and provides progress reports to the broad set of stakeholders.
• Ability to Facilitate and consult with senior leaders at all levels to gain sponsorship, approval and engagement of the business and the affected key audiences in executing the change management strategy.
• Demonstrated ability to navigate ambiguity and consult with senior leaders effectively. Experience communicating across all levels of the organization.
• Experience monitoring change adoption in the organization and plans additional OCM activities to support gaps in adoption or continued realization of change benefits.
  

Additional Information

CORE COMPETENCIES

• Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership – ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation – persistent in pursuit of quality and optimal client and company solutions
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization – ability to manage projects and activity, and prioritize tasks

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OTHER REQUIREMENTS

• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

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BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.

Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.

Group Vision Health Insurance Benefits:ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.

401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.

Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.

Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.

Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.

Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.

ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.

Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.

Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.

Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.

Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.

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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.

ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.

Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.

FOR EASY APPLICATION

USE OUR CAREER SITE LOCATED ON http://www.ProSidian.com/ OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.

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