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Better Health Group

Primary care platform enabling value-based care

Clinical Medical Assistant - Bilingual Spanish

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeOrlando, FL, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Bilingual Spanish proficiency is required.
  • Current CPR/BLS certification is required or must be obtained within organizational guidelines.
  • Knowledge of medical terminology, anatomy, physiology, and clinical office procedures is required.
  • Working knowledge of common medications and disease processes affecting the patient population served is required.
  • Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations is required.
  • Experience using electronic medical records (EMRs) is required.
  • Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides, is required.
  • Strong organizational, prioritization, and time-management skills are required.
  • Verbal and written communication skills sufficient to interact effectively with patients, providers, health plans, and internal and external partners are required.
  • The ability to maintain confidentiality and appropriately handle sensitive information is required.
  • The ability to work independently while managing multiple priorities in a fast-paced clinical environment is required.
  • The ability to perform clinical physical activities, including assisting with patient positioning and transfers, is required.
  • Manual dexterity and fine motor skills sufficient to perform clinical procedures, administer medications, collect specimens, and operate medical equipment are required.
  • The ability to lift, carry, push, or move medical equipment and supplies weighing up to 15 pounds and to assist with heavier patient transfers when appropriate is required.
  • Visual acuity and hearing sufficient to safely perform essential job functions, with or without reasonable accommodation, are required.
  • The ability to operate standard office equipment, computers, telephones, and clinical devices is required.
  • Reliable transportation to consistently report to scheduled work locations and shifts is required.

Responsibilities

  • Welcome patients and prepare them for provider examinations by obtaining and documenting patient history, chief complaint, current medications, allergies, medical, surgical, family, and social histories, preventive care information, and other relevant clinical information in the electronic medical record.
  • Measure, document, and report vital signs and other clinical observations.
  • Prepare patients and examination rooms for provider visits.
  • Assist providers during examinations, treatments, and in-office procedures.
  • Explain provider instructions, treatment plans, medications, and follow-up care to patients as directed.
  • Administer oral and injectable medications, immunizations, and treatments as directed by the provider and permitted by state regulations.
  • Assist with wound care, dressing changes, bandaging, irrigation of eyes and ears, and other clinical procedures.
  • Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
  • Perform phlebotomy and prepare specimens for laboratory testing.
  • Perform CLIA-waived laboratory testing in accordance with established procedures.
  • Conduct in-office diagnostic testing, including electrocardiograms, vision screenings, pulse oximetry, peak flow testing, ordered oxygen administration, inhalation treatments, and spirometry.
  • Perform PT/INR testing using approved equipment, including CoaguChek or Coag-Sense, and glucose testing using a glucometer.
  • Complete laboratory quality controls and maintain required testing logs.
  • Clean, disinfect, and sterilize reusable instruments and properly dispose of contaminated materials in accordance with infection prevention standards.
  • Document patient encounters, treatments, diagnostic results, procedures, supplies used, and telephone encounters in the electronic medical record.
  • Complete inbound and outbound patient communications, including appointment and medication reminders, transitional care management outreach within two days of hospital or facility discharge, preventive care outreach, and care coordination activities.
  • Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive care records, and ensuring required documentation is completed.
  • Assist with patient outreach, scheduling preventive screenings, and documenting completed services.
  • Maintain patient medical records in accordance with organizational policies and HIPAA requirements.
  • Manage front office responsibilities, including answering incoming telephone calls, greeting patients, scheduling appointments, patient registration and check-in/check-out, processing referrals, coordinating prescription refills, and routing clinical and administrative inquiries.
  • Monitor medical supply, pharmaceutical, and disposable clinical-item inventory levels and assist with ordering as needed.
  • Assist with maintaining office and clinical supply inventories.
  • Support onboarding and training of new team members as assigned.
  • Collaborate with providers, clinical staff, and front office personnel to ensure efficient clinic operations.
  • Perform other duties as assigned.

Desired Qualifications

  • Completion of an accredited Medical Assistant program, with CMA, RMA, NCMA, CCMA, or equivalent certification, is preferred.
  • At least one year of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory care setting is preferred.
  • IV Therapy certification is preferred where permitted by state regulations.
  • Phlebotomy experience is preferred.
  • Knowledge of medical coding principles is preferred.
  • Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows is preferred.

About the Company

Better Health Group

Primary care platform enabling value-based care

Better Health Group provides a national primary care platform that helps clinicians participate in value-based care. It offers a dual-operating model: physicians can retain ownership of their practices and partner with Better Health Group’s MSO and ACOs, or work as employees at company-owned clinics, earning revenue through health-plan partnerships that take on financial risk across Medicare Advantage, Medicare ACOs, Medicaid, and commercial plans. Its platform integrates a practice’s EMR with data from prescriptions and hospital visits to generate actionable care-management recommendations while handling administrative tasks like outreach, coding and billing, quality reporting, and payer relations. The company aims to shift from reactive sick care to proactive Better Health care, supporting nationwide expansion and population health improvements.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$675M
Headquarters
Tampa, FL
Founded
2006

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