inDrive

Global ride-hailing platform with fare negotiation

Agile Coach

Project & Program ManagementUpdated on Nov 13

Full-timeAlmaty, KazakhstanNo salary listedHybrid

About the Job

Requirements

Have 3–6 years of experience in a Scrum Master, Agile Coach, Delivery/Program Management, or similar role in product or technology environments.
Have hands-on product development experience working with engineering and product teams.
Understand Agile methodologies, including Scrum, Kanban, and Lean, and know when to use each.
Be confident using Jira/Confluence (Atlassian), Miro, Google Docs/Sheets, and related tracking and reporting systems.
Be able to work independently, identify problems, structure ambiguity, and drive solutions end-to-end.
Have communication skills for facilitation, stakeholder management, and clear written updates.

Responsibilities

Build and run a continuous improvement system for teams and clusters, covering delivery and discovery performance, quality, predictability, engagement, team maturity, throughput, lead time, cycle time, quality signals, and discovery-to-delivery flow.
Partner with Engineering and Product Heads of Clusters to turn data and observations into measurable outcomes across the end-to-end lifecycle, from discovery to rollout.
Enable effective collaboration between product managers, engineers, and stakeholders through alignment, decision-making, and a healthy delivery cadence.
Help teams adapt and apply company frameworks, including ways of working and governance.
Contribute to improving internal processes and culture through experimentation, feedback loops, transparency, and accountability.
Facilitate cluster-level events, including workshops, kick-offs, retrospectives, planning, and alignment sessions.
Lead change initiatives end-to-end by identifying opportunities, shaping proposals, aligning stakeholders, driving adoption, and ensuring changes become part of day-to-day practice.

Desired Qualifications

Proficiency with AI tooling, such as using AI for analysis, documentation, facilitation preparation, or automation.
A technical background, such as engineering, analytics, or systems thinking.

The Agile Coach helps teams and clusters improve performance, quality, and predictability, implement company frameworks, enhance processes and culture, and leads change initiatives while facilitating key team events.

Build and run a continuous improvement system for teams and clusters: delivery & discovery performance, quality, predictability, engagement, and team maturity (e.g., throughput, lead time, cycle time, predictability, quality signals, discovery-to-delivery flow)
Partner with Engineering and Product Heads of Clusters to turn data and observations into measurable outcomes across the end-to-end lifecycle (from discovery to rollout).
Enable effective collaboration between PMs, engineers, and stakeholders: alignment, decision-making, and healthy delivery cadence.
Help teams adapt and apply company frameworks (ways of working, governance)
Proactively contribute to improving internal processes and culture: experimentation, feedback loops, transparency, and accountability.
Facilitate cluster-level events (workshops, kick-offs, retros, planning, alignment sessions)
Lead change initiatives end-to-end: identify opportunities, shape proposals, align stakeholders, drive adoption, and ensure changes land in day-to-day practice

3–6 years in roles: Scrum Master, Agile Coach, Delivery/Program management, or a similar role in product/tech environments.
Hands-on experience in product development (working with engineering and product teams, not just theory).
Strong understanding of Agile methodologies (Scrum, Kanban, Lean) and when to use which.
Confident with tools: Jira/Confluence (Atlassian), Miro, Google Docs/Sheets, and related tracking/reporting systems. Proficiency in AI tooling would be a plus (e.g., AI for analysis, documentation, facilitation prep, automation)
Able to work independently: identify problems, structure ambiguity, and drive solutions end-to-end.
Excellent communication: facilitation, stakeholder management, and crisp written updates.
Technical background is a plus (engineering, analytics, systems thinking).

About the Company

inDrive

Global ride-hailing platform with fare negotiation

inDrive operates a global mobility and urban services platform that connects passengers with independent drivers through a fare-negotiation system. Riders propose a trip price, and nearby drivers can accept, decline, or counteroffer, creating a peer-to-peer ride-hailing model. The service has expanded to intercity rides, delivery and cargo, groceries, advertising, and driver-focused fintech within its app. Unlike typical ride-hailing apps that use fixed fares, inDrive enables price negotiation and direct driver-rider interaction, and it pursues growth through a venture arm that funds ride-hailing-adjacent startups in emerging markets. This broader strategy aims to build a super-app for urban and gig-economy needs, with the goal of offering a wide range of mobility and urban services in 48 countries.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $532M
Headquarters: Mountain View, CA
Founded: 2012

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