Medium Voltage Field Service Engineer 3

Medium Voltage Field Service Engineer III, Midwest Region
Field based, Midwest region: Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota and Wisconsin

LOCATION AND WORK MODEL

This position is field based and covers the Midwest region, which includes Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, and Wisconsin. Candidates must reside within the Midwest region. This position requires significant regional travel, with occasional travel elsewhere in the United States.

PURPOSE OF THE POSITION

The Medium Voltage Field Service Engineer III serves as an experienced field resource responsible for leading crews, executing advanced testing and maintenance, and troubleshooting complex substation equipment and systems. This role provides technical leadership, ensures safety compliance, and supports engineers and project teams during commissioning and critical field operations. It combines advanced technical expertise, leadership, and project coordination to ensure safe, efficient, and high quality execution of Medium Voltage and High Voltage work across a wide range of electrical equipment and systems.

PRIMARY DUTIES / RESPONSIBILITIES

• Leads daily job site safety briefings, proactively identifying, eliminating, and mitigating hazards.
• Leads crews in the testing, inspection, and maintenance of high, medium, and low voltage electrical equipment.
• Installs, tests, and maintains electrical apparatus, including SF6, vacuum, and low voltage circuit breakers, transformers, grounding systems, battery systems, and switchgear.
• Performs and leads complex troubleshooting of electrical and control systems, determining root cause and implementing corrective actions.
• Analyzes test results using a strong understanding of electrical theory to validate system performance and identify deficiencies.
• Applies expert knowledge of high voltage test equipment to identify root causes for SMA internal quality 8D reports.
• Consults schematics, wiring diagrams, manuals, and engineering resources to optimize equipment functionality and resolve issues.
• Directs repair, replacement, and maintenance activities to ensure reliable restoration of equipment and systems, including DGA sampling and cold weld patch repairs on Medium Voltage transformers.
• Prepares, reviews, and approves detailed reports documenting testing, maintenance, repairs, and system performance.
• Creates and manages project documentation, including test reports, discrepancy lists, and closure packages.
• Leads execution of large scale and complex projects, coordinating field activities to meet schedule, quality, and safety requirements.
• Supports project planning, resource coordination, and work sequencing to optimize field efficiency.
• Trains, mentors, and qualifies Level I and Level II technicians, ensuring development of technical skills and safe work practices.
• Coordinates daily activities with engineers, project managers, and other stakeholders to ensure successful project execution.
• Works directly with Medium Voltage engineering counterparts at SMA AG for technical assistance and guidance on MV systems, attending meetings on a daily or weekly basis.
• Develops detailed knowledge to aid in the creation of processes and procedures for SMA Medium Voltage products and associated SMA or third party accessories sold by SMA.
• Serves as a primary field point of contact for customers, providing updates, addressing concerns, and ensuring expectations are met.
• Maintains professional relationships with clients, contractors, and internal teams.
• Other duties may be assigned or required.

REQUIRED QUALIFICATIONS

Field Service Foundation

• 5 to 10 years of relevant industry experience.
• Crew leadership and project coordination experience in the field.
• Ability to analyze and solve problems effectively.
• Ability to work nonstandard business hours occasionally to support service customer contracts, including weekend or night work when customer requirements at the site call for it.
• A valid driver’s license and a driving record that meets SMA insurance requirements, since a company vehicle is assigned to this role.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, and Excel.

Medium Voltage Specialization

• Expert knowledge of high voltage test equipment and the ability to interpret its results.
• Experience performing power factor, megger, CT ratio and saturation, and hipot testing.
• Extensive knowledge of low, medium, and high voltage circuit breakers, transformers, and switchgear.
• Prior experience with cold weld patch repairs and field transformer repairs.
• Certifications through the AVO Training Institute or another accredited institution or trade school, either already obtained or completed upon hire with SMA sponsorship:
  • Medium Voltage Transformer Levels I and II
  • Switch Gear and Circuit Breaker Maintenance with grounding and bonding
  • Electrical Safety for Utilities
  • Substation Maintenance I and II

PREFERRED QUALIFICATIONS

• NETA Level III or IV certification.
• A military technical background is highly desirable.
• Advanced knowledge of power plant measurement devices and techniques.
• Knowledge of solar or alternative energy markets.
• Knowledge of the National Electric Code.

TRAVEL REQUIREMENTS

• Travel: Approximately 80% travel, primarily to customer sites across the Midwest region, with occasional travel elsewhere in the United States and internationally.
• Standard rotation: Approximately two weeks on site at a time, with weekends home possible when site conditions allow.
• First year onboarding: Travel is heavier during the first year, including 2 to 3 weeks of mandatory inverter training at SMA America headquarters in Rocklin, CA, and extended field training at project sites, which may require two weeks or more away from home at a time.
• Schedule changes: Travel schedules may shift based on customer needs, site conditions, and project timelines.

PHYSICAL REQUIREMENTS

• While at site, the employee is required to stand, walk, talk, hear, and observe surroundings.
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.
• The work environment is constrained to a field service environment, with occasional functions in a corporate office.
• The employee is occasionally exposed to electrical hazards and to weather of extreme temperatures.
• The noise level in the work environment is usually moderate.

WE OFFER

• Compensation: $44.00 to $59.00 per hour, dependent on experience and qualifications.
• Benefits: Medical plan options through Aetna, plus Kaiser in California, including a $0 premium option, with SMA covering about 90% or more of medical premiums and contributing up to $1,500 a year to your HSA on the high deductible plan.
• Coverage: $0 employee only dental and vision options, plus short and long term disability and $50,000 in life and AD&D insurance at no cost.
• Time Off: 16 days of PTO, increasing with tenure, plus 12 paid holidays.
• Retirement: 401k plan with a 100% match up to 5%.
• Education: Tuition reimbursement and opportunities for professional development.
• Work Model: Field based, with a home office in the Midwest region and a company vehicle provided.
• Certification: AVO certification training sponsored by SMA.
• Growth: Technical leadership of Level I and Level II technicians, with ongoing professional development and training.
• Culture: Collaborative and innovative work environment.

WORK AUTHORIZATION

Applicants must be authorized to work in the United States on a full time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa tied employment authorization are also not eligible.

AI ASSISTED APPLICATION MATERIALS

We welcome candidates who use AI tools to organize or polish their application materials. Your resume and responses must accurately reflect your own experience and be written in your own voice. Applications that include fabricated or exaggerated experience, hidden text or embedded instructions, or prescreen responses that do not reflect your own knowledge may be removed from consideration. We want to hear your story: the work you have done, the results you have delivered and the experience you would bring to SMA.

RECRUITMENT FRAUD NOTICE

All SMA America openings are posted on our official careers page and all recruiter communication comes from an @sma-america.com address. We never request payment, banking information, or a Social Security number during the recruitment process. If you are contacted about an SMA America role from a personal email account, or asked for any of the above, please forward the message to [email protected].