User Researcher

User Researcher (all genders)

Your tasks:

• Define and evolve user research strategy in close collaboration with Product Design and Product Management, aligned with business outcomes

• Design and conduct qualitative and quantitative research tailored to product goals and user flows

• Embed research into shaping and discovery rituals, ensuring insights inform decisions early in the product lifecycle

• Lead and manage en-to-end research operations (e.g. interviews, usability testing, workshops, surveys), including participant recruitment, ensuring compliance, consent, and representative user samples

• Synthesize findings into clear deliverables (personas, journey maps, opportunity briefs), engage stakeholders, and drive a user-centered product culture

• Create rigorous, repeatable research protocols, build a scalable user knowledge repository, and enable research at scale across squads through templates, guidelines, and lightweight frameworks

• Act as a strategic partner for Product and Design, not only as a research executor

Your profile:

• At least 3 years of professional experience in user research, ideally in B2B, tech-driven, or complex product environments, with a track record of delivering high-impact research; experience in the mobility or EV charging sector is a plus

• Expertise in designing and conducting qualitative and quantitative studies and translating insights into actionable product and business decisions

• Strong skills in participant recruitment, research operations, and user research tools to drive scalable, efficient research campaigns

• Ability to synthesize complex data into clear, eviden-ce-based recommendations and communicate findings to diverse stakeholders

• Collaborative, proactive, and hands-on leader with exceptional communication, storytelling, and problem-solving skills, thriving in fast-paced, Agile environments

• Availability for quarterly international travel for PI Planning workshops

• Fluent in English and German (C1) with French or Italian as a plus

What do we offer?

• Flexible working hours: The optimal compatibility of family, leisure and career is a matter of course for us.

• Shopping Card: The Ticket Plus City Card is topped up with €50 per month for all employees.

• Mobile working: Whether working from home or on site in a team, flexibility is very important to us. 

Please submit your application documents inEnglish.

Your contact person:

Mira Kuhn / Expert Talent Acquisition

🌍 [email protected]
📱 +49 6027 509 735