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Apex Service Partners

National buy-and-own platform for home services

HVAC Install Manager

HVAC & Building SystemsConfirmed live in the last 24 hours
Full-timeFleetwood, NC, USAIn-person

About the Job

Requirements

  • At least 3 years of residential HVAC installation experience with diagnostic troubleshooting and repair service, including air conditioning and heating systems.
  • Must have the ability to train others.
  • Must have a valid driver's license with an acceptable driving record.
  • Must pass an acceptable criminal background check.

Responsibilities

  • Facilitate and perform quality and safety inspections on new installations, and troubleshoot and resolve installation and start-up issues.
  • Provide consistent and accurate feedback, encouragement, support, professional development, and coaching to installation technicians.
  • Partner with service, dispatch, warehouse, and other necessary departments to ensure timely and accurate customer service in accordance with company standards and procedures.
  • Follow up on and resolve escalated customer disputes and complaints, ensuring effective, long-term resolutions, and provide daily feedback to the HVAC Operations Manager.
  • Plan, forecast, and coordinate installations, and communicate clear goals and expectations to installation technicians.
  • Help foster a fun and nurturing culture aligned with company core values.
  • Ensure safety topics are incorporated into one-to-one coaching conversations, weekly meetings, and training sessions; monitor and act on trends involving installation technician callbacks and service opportunities.

Desired Qualifications

  • Experience with ServiceTitan is a plus, but not required.

About the Company

Apex Service Partners

National buy-and-own platform for home services

Apex Service Partners is a national residential services platform focused on HVAC, plumbing, and electrical trades. It grows by acquiring majority stakes in established local home-service businesses and keeps their brand, leadership, and day-to-day operations, while providing a centralized Partner Services network (finance, recruiting, training, marketing, procurement, and technology). This structure lets local operators keep autonomy but gain scale and buying power through centralized support, enabling consistent operations across its 75 brands in 46 states and 13,000+ employees. The goal is to expand through acquisitions to build a broad national platform of trusted local providers and drive operating efficiencies and growth.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$5.9B
Headquarters
Tampa, FL
Founded
2019

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