Health Records & Booking Clerk
Vancouver Coastal Health
Health Records & Booking Clerk
Vancouver Coastal Health
Public health authority delivering patient care
Come work as a Health Records Clerk with Vancouver Coastal Health (VCH) at Heiltsuk Hospital in Bella Bella, BC! Apply now to join the team!
Within the context of a client/resident and family centred care model and in accordance with established vision and values of the organization, this position performs clerical duties in support of health records management, obtains information required in the admission of patients to the facility, emergency, acute and residential care, completes admission documentation, discharge documentation, and maintains patient files accordingly. Receives, records and accounts for payments received in accordance with policies and procedures. Responsibilities include pulling, distributing, retrieving, assembling, reviewing and filing health records and reports. Releases information to authorized personnel in accordance with established standards and procedures, conducts censuses on charts. Schedule and books appointments. Performs reception and information services by receiving visitors, as well as answering telephones.
ABOUT BELLA BELLA, BC:
Bella Bella is a beautiful island community off the central coast of British Columbia, 690 km north of Vancouver. It is surrounded by a magical world of channels, inlets and old growth forest. It is home to salmon, orcas, humpbacks, bald eagles and the other denizens of the Pacific Northwest. The climate is mild and the area is a paradise for kayaking, sport fishing, hiking and photography.
The Heiltsuk Hospital in Bella Bella has 7 acute beds, 7 long term care beds and a 4-bed emergency department open 24/7, along with Laboratory and Diagnostic Imaging services. It offers telehealth services as well as speciality clinics. Heiltsuk Hospital also has an Intensive Case Management team for mental health and substance use. There is a medical clinic and a pharmacy located in the hospital. The healthcare team consists of Physicians, RNs, LPNs, PCAs, Laboratory and Radiology Technologists, Combined Lab/X-Ray Technologists, Pharmacist, Pharmacy Assistants, and Support Services Personnel.
Heiltsuk Hospital is located on the traditional territories of the Heiltsuk Nation. It is one of the only provincial hospitals located on a reserve in all of Canada.
For more information, please refer to this link: https://www.canada.ca/en/revenue-agency/services/indigenous-peoples/information-indians.html#hdng2
Education & Experience
Knowledge, Skills & Abilities
The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.
WHY JOIN VANCOUVER COASTAL HEALTH?
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.
Compensation: 28.74 to 28.74 (CAD)
Public health authority delivering patient care
Vancouver Coastal Health is a health care provider in the Vancouver area that delivers patient care and health services. Its offerings come from a team-based system focused on quality care, supported by employer-funded training and career growth opportunities. The organization emphasizes a workplace culture where every voice is heard and collaboration is central, aiming to create a supportive team environment while serving the community. In comparison to competitors, it highlights public healthcare delivery, a strong emphasis on staff development and collaboration, and a clear commitment to accessible patient care. Overall goal: ensure high-quality patient care and better health outcomes by supporting health professionals and fostering a collaborative workplace.
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