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All Accor

Global hotel management, franchising, loyalty program

Hostess – Russian-speaker

Dining, Bar & Counter ServiceUpdated on Nov 11
Full-timeDibba Al-Fujairah - Fujairah - United Arab EmiratesNo salary listedIn-person

About the Job

Requirements

  • Previous service experience is an asset.
  • Previous Point of Sale system experience is an asset.
  • Excellent communication and organizational skills are required.
  • Strong interpersonal and problem-solving abilities are required.
  • The candidate must be highly responsible and reliable.
  • The candidate must be able to work well under pressure in a fast-paced environment.
  • The candidate must be able to work cohesively as part of a team.
  • The candidate must be able to focus attention on guest needs while remaining calm and courteous.
  • The candidate must maintain confidentiality and adhere to ethical standards in financial practices.

Responsibilities

  • Offer a professional, friendly greeting and engaging service.
  • Understand the Server’s tasks in the outlet.
  • Understand shift-end reports in the outlet and the Point of Sale system.
  • Assist guests with food and beverage menu items in an informative and helpful way.
  • Know all menu items, garnishes, contents, and preparation methods.
  • Follow outlet policies, procedures, and service standards.
  • Follow safety and sanitation policies when handling food and beverage.
  • Present a positive first impression of the establishment’s friendliness, service, and standards.
  • Greet guests upon arrival, inform them of wait times, monitor the waiting list, enter names into the computer system, show guests to their tables, and bid them farewell as they leave.
  • Inform guests about current promotions and who will be serving them to ensure a smooth handoff to service staff.
  • Answer incoming restaurant calls and provide appropriate service.
  • Issue dining charges by verifying orders, calculating taxes, totaling bills for to-go orders, and receiving payments by validating credit charges, approving checks, and accepting currency.
  • Handle guest reservation details in the reservation system, table allocation, dietary requirements, and billing.

Desired Qualifications

  • Embrace the Fairmont brand promise and luxury in the role and in all interactions.
  • Foster an inclusive environment where every individual feels valued and respected.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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