Quality & Food Safety Auditor

Overview

This position is working 36 hours per week, Friday-Sunday, 6AM - 6PM.

The technical department can be described as the ‘Conscience of the Business’ with a core remit of keeping the business informed to ensure strong strategic and tactical decision, provide customer and supplier confidence in relation to food safety and quality standards and to safeguard the business by maintaining a strong due diligence defense.

This is achieved by providing assurance that legal, customer, supplier and business standards of food quality and safety are maintained, ensuring procedural compliance, understanding and effectiveness and driving remedial actions to resolve the root cause of any issues and prevent recurrence. Additionally, the department has a responsibility to drive continuous improvement as an outcome of the core remit by setting standards and keeping abreast of developments that may impact the food industry.

Competitive Salary + Bonus + Benefits

Who we are

apetito is the UK’s leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings.

Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness.

Wiltshire Farm Foods, our sister company, is the UK’s largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK.

Responsibilities

• Audit processes and procedures in relation to the quality assurance system (BRC).
• Complete traceability audits in the event of a non-conforming product, ingredient or customer complaint or as otherwise required.
• Verify and validate HACCP flows, risk assessments and CCP.
• Identify and report to stakeholder’s non-conformances relating to Food Safety and quality records.
• Corrective action is documented and reviewed within one month of implementation.
• Challenging current policies and procedures when product is out of specification, from supplier or factory.
• To verify that finished products are assessed on QA taste panel and meet agreed specification.
• Identify raw materials not meeting specification and raise concession seeking approval from production for the management of the material.
• Identify and raise supplier non-conformances and rejections as appropriate on SAP.
• Risk assess checks required on inbound material decide on which action is required.
• To investigate customer complaints, identifying root cause and communicating corrective action required to key stake holders.
• Exemplary knowledge of processes meals, goods in, packing, despatch, sweets, preparation.
• Non-conformances are recognised and documented evidence is collected to mitigate the risk to food safety and quality.
• Where food safety or quality is at risk product is put on hold at discretion of QA. With management of next steps agreed with the Quality Manager.   Closing root cause investigations report in a timely manner.
• To validate procedural delivery, enabling operators to maintain specification parameters.
• To carry out internal reference compliance on key equipment as scheduled.
• Problem solving with in-house detection system.
• Set up legal and food safety programs for in house detection systems.
• Coordination of testing requirements, documentation of results and reporting of corrective actions.
• Notify contractor and follow up any onsite Pest Control issues.
• Maintaining the technical tracker within 24hrs of non-conformance. w starter technical induction. Briefing new starters /guests on site policies on food safety quality.

Qualifications/Personal Qualities

Essential:

• Good spoken and written English
• Experience of working in a food manufacturing environment
• Auditing experience Food Safety & Quality
• Previous experience of working in an environment whereby you have needed to fulfil key performance indicators, working under pressure and to tight deadlines.
• Previous experience of working in an environment with quality management systems

• Flexible

• Team player

• Eager to learn

• Can follow instructions

• Can Do Attitude

Desirable:

• GCSE English & Maths
• Experience of writing procedures
• Experience of working in an internal and external auditing environment.
• Experience of using SAP
• Degree or relevant experience

This role is not eligible for sponsorship under the skilled worker route as it does not meet the minimum requirements set out under the UK Immigration Rules.

Company Benefits

• Competitive salary – accredited Living Wage employer
• 25 days holiday per year, plus bank holidays
• Option to purchase up to 5 additional days holiday per year
• Discretionary annual bonus scheme
• Pension scheme - employer matched contributions up to 4%
• Life assurance scheme worth at least 1x annual salary
• Subsidised canteen
• Free parking
• Free turkey or voucher at Christmas
• apetito perks scheme including salary sacrifice options and retail discounts

Our Values

As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well-being for all our customers.

We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.

Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.Learn more about apetito’s commitment to a more sustainable future.

We embrace inclusion, empowering individuals from diverse backgrounds.

Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.