PM Operations Manager

There’s a Place for You at North Coast

A career at North Coast is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Oregon, Montana, Idaho, Alaska, Washington and we are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. North Coast we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Shift: 12PM – 9PM

The PM Operations Manager leads safe, accurate, and efficient execution across Portland #950 during the afternoon and evening shift. This role owns end-of-day service performance, labor planning, order completion, loading readiness, shift handoff, and the development of supervisors and associates. Success requires visible warehouse leadership, data-driven decision-making, strong cross-shift communication, and consistent accountability for safety, quality, productivity, and customer service.

What You Will Do:

• Lead PM warehouse operations, including order fulfillment, packing, staging, loading, wire room, inventory movement, and coordination with supporting operational areas.
• Own end-of-day execution by monitoring order queues, carrier and delivery cutoffs, workload, staffing, and resource allocation to ensure service-level agreements are achieved.
• Adjust labor plans throughout the shift based on volume, priorities, attendance, equipment availability, and operational constraints.
• Provide leadership, coaching, and accountability for up to six direct-report managers and supervisors and their teams.
• Develop supervisors and associates through regular performance discussions, documented coaching, training plans, succession planning, and timely recognition.
• Monitor and improve safety, quality, productivity, labor utilization, inventory accuracy, and on-time completion using defined KPIs, dashboards, and operational reporting.
• Lead daily shift huddles and maintain a clear handoff with day-shift leaders, transportation, sales, and other partners, including unresolved risks, service issues, and follow-up actions.
• Respond to operational disruptions, customer-impacting issues, staffing gaps, equipment concerns, and safety events; escalate appropriately and document root causes and corrective actions.
• Implement Lean practices and lead continuous-improvement work that reduces waste, improves material flow, strengthens standard work, and delivers sustainable results.
• Recruit, onboard, train, schedule, and retain associates while maintaining appropriate coverage and skill depth across assigned functions.
• Administer company policies, safety programs, required training, and applicable regulatory requirements consistently.
• Maintain clean, organized, and safe work areas and ensure teams take ownership of housekeeping and equipment standards.
• Perform other duties as assigned based on business needs.

What You Will Bring:

• Three or more years of leadership experience in distribution, warehouse operations, logistics, transportation, production, or a comparable business-to-business environment.
• Demonstrated ability to lead supervisors or teams, set expectations, coach performance, resolve conflict, and deliver results through others.
• Working knowledge of warehouse operations, labor planning, inventory control, order fulfillment, and service-level management.
• Strong planning, communication, decision-making, and problem-solving skills, with the ability to respond calmly to changing priorities.
• Ability to use operational data to forecast workload, adjust staffing, identify root causes, and communicate performance.
• Proficiency with Microsoft Excel, Outlook, Word, and operational reporting tools; ability to learn warehouse management and cloud-based systems.
• Ability to lead change, maintain accountability, and build a collaborative, safety-focused work environment.
• Bachelor’s degree or an equivalent combination of education and relevant experience.
• Flexibility to meet business needs, including occasional schedule adjustments, evenings, or weekends.
• Seven or more years of progressively responsible operations or supply-chain experience, including leadership development.
• Experience leading multi-function distribution operations or an afternoon/evening shift.
• Experience with warehouse management systems, ERP systems, transportation processes, dashboards, and ad hoc reporting.
• Lean Six Sigma Green Belt certification or demonstrated experience applying Lean, Kaizen, and 5S practices.
• Experience with budgeting, financial forecasting, labor-cost management, and operational expense control.
• Degree concentration in business, engineering, supply chain, logistics, or distribution management preferred.

Physical Requirements and Work Environment:

• Ability to perform the essential functions of the position, with or without reasonable accommodation.
• Ability to lift, carry, push, or pull materials weighing up to 50 lbs. as operationally required.
• Regular movement throughout a warehouse environment, including extended periods of standing and walking on hard surfaces.
• Work in a combination of warehouse and office environments with fluctuating temperatures, noise, and operating equipment.
• Frequent use of computers, phones, handheld scanners, and standard office equipment.
• The usual work schedule is 40 hours per week, Monday through Friday. However, based on business needs, overtime may be mandatory, including evening and weekend hours.
• Punctual, reliable, on-site attendance is required.

Additional Requirements:

• Must be authorized to work in the United States without current or future visa sponsorship.
• Any offer of employment is contingent upon the successful completion of all applicable pre-employment requirements, which may include a background check, drug screening, credit check, and motor vehicle record review, as permitted by law and required for the position.

What We Offer You

We offer great family-friendly benefits to full-time associates:

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re “Powering Progress for Future Generations.” https://www.facebook.com/ncelectric https://www.linkedin.com/company/north-coast-electric  https://twitter.com/ncelec https://www.youtube.com/northcoastelectric

Learn more at https://www.northcoast.com/about

North Coast is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. 

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [email protected].

EEO is the Law 

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. 
 
Pay Transparency Non-Discrimination Provision 

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.