AR Analyst - Trade Collections

Overview

The AR Analyst – Trade Collections is responsible for managing the collections and terms compliance for an assigned portfolio of customer accounts. This position requires the analyst to secure payments on past due customer accounts through follow up calls, promotion of Preauthorized debit or internet payments, successful negotiations, and/or escalation. The individual ensures an elevated level of customer service and customer loyalty by responding to customer inquiries and investigating unreconciled amounts with a sense of urgency. The analyst works closely with the shared service deductions management, cash, and customer service teams to maintain the assigned portfolio in current aging status and ensure customer and field inquiries/issues are actioned timely and appropriately. The collector contributes to the P & L and the balance sheet by maximizing cash flow and mitigating risk through due diligence and sound credit decisions while supporting sales growth through strong partnerships with customers, drivers, and sales. Consistent follow-up with internal partners for action and approvals is necessary to drive results. 

What you can expect from us: 

• Competitive compensation and comprehensive benefits designed to fit your unique needs
• A dynamic and inclusive culture that promotes you to bring your whole self to work
• Inspiring positive change for people and the planet with sustainability goals
• A supportive team that will encourage your professional growth and development

Responsibilities

• Manages assigned accounts receivable portfolio of customers. Initiates follow up calls as required to support collections process.
• Meet core financial objectives including DCSO, bad debt and terms alignment for non-compliant customers.
• Ensures consistent follow-up through to resolution for all outstanding invoices, invalid deductions, and credit balances in accordance with established timelines.
• Contribute to PBCs P & L by minimizing losses due to aged and unresolved receivables.
• Consult with Sales Representatives/MEM and customers for additional information.
• Educate customers on various payment/billing options available to expedite payments.
• Perform account reconciliations. Recover funds relating to invalid deductions.
• Build strong partnerships with sales, drivers, and other cross functional teams to drive results.
• Partner with Cash, Collections, AR Customer Service, Pricing and Sales teams to investigate and resolve customer issues.
• Identify risk and escalate to leadership/sales to gain support on resolution or next steps.
• Support the team in reporting and administrative duties as assigned by the Supervisor.
• Participate in bi-weekly staff meetings and one on one portfolio risk reviews and I&U’s

Qualifications

• 1-2 years with AR collections/deductions resolution experience in a computerized environment using web-based AR application, preferably SAP.
• Experience in dealing with pricing, short shipment, unauthorized product, and other deductions.
• Diploma/degree in business related field of finance/economics
• Excellent verbal and written communication skills
• Strong reconciliation and analytical skills
• Effectively collaborate with cross-functional teams
• Proficient Word and Excel skills
• Ability to work in a team environment with minimal supervision

The expected total compensation range for this position is: $44,700–$72,770

PepsiCo compensation practices are designed to allow employees to advance through the compensation range as they progress in their roles.  Starting salaries and hourly wages are based on job-related skills, experience, education, and other relevant factors. Total compensation may include an annual bonus (for eligible roles) with the potential for overachievement based on individual and company performance, as well as paid time off, enhanced vacation and holidays.  In addition, PepsiCo provides a comprehensive benefits package (subject to eligibility and elections) that includes medical/health, dental, vision, life and disability insurance; education, wellness, and family support programs; and retirement savings plans. Your recruiter can provide additional details during the hiring process.

Careers to Smile About: 

At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day. 

At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve. 

Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you. 

PepsiCo may use Artificial Intelligence as part of its hiring process.  Specifically, we may use AI-based tools to screen, assess, or select applicants.

This posting is for an existing vacancy.