Outpatient Driver/Administrative Assistant
Universal Health Services
Outpatient Driver/Administrative Assistant
Universal Health Services
Manages hospitals and behavioral health facilities
Position Summary: The Outpatient Driver/Administrative Assistant is responsible for providing safe and reliable transportation for patients participating in outpatient services while supporting the daily administrative operations of the department. This position assists with patient scheduling, reception activities, medical record management, care coordination, and general office functions to promote efficient clinic operations and a positive patient experience. The Driver/Administrative Assistant serves as an important liaison between patients, providers, and support departments while ensuring compliance with organizational policies and regulatory requirements.
Essential Job Duties/Responsibilities | % Of Time | |
1 | Safely transports patients to and from outpatient appointments, groups, and approved community locations in accordance with facility policies. | 35% |
2 | Conducts vehicle inspections, maintains transportation logs, ensures vehicle cleanliness, and reports maintenance concerns promptly. | 10% |
3 | Greets patients and visitors, assists with check-in/check-out processes, and provides excellent customer service. | 10% |
4 | Schedules patient appointments, coordinates transportation requests, and manages calendars as directed. | 10% |
5 | Answers departmental phone calls, routes inquiries appropriately, and ensures timely follow-up. | 10% |
6 | Assists with medical record management, scanning, filing, chart audits, and documentation compliance activities. | 10% |
7 | Supports insurance authorization, referral tracking, and care coordination activities as assigned. Assists with office supply management, data entry, and general administrative support functions. | 10% |
8 | Performs other duties as assigned. | 5% |
Manages hospitals and behavioral health facilities
Universal Health Services operates a network of acute care hospitals, behavioral health facilities, and ambulatory centers across the United States. It generates its services by acquiring and managing healthcare facilities, then integrating them under centralized operating practices to deliver patient care. The company’s offering is the management and provision of hospital and behavioral health services, with a focus on standardized clinical operations, economies of scale, and nationwide coverage. What sets UHS apart is its long history of growth through acquisitions, its size and scale in both acute and behavioral health markets, and its ability to integrate new facilities while maintaining consistent care quality. Its goal is to provide high-quality healthcare across a broad network, improve patient outcomes, and sustain long-term value for shareholders by expanding access and efficiency in hospital and behavioral health services.
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