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Walmart

Sells groceries and essentials in stores and online

GM Coach - Multiple Teams

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeKnoxville, TN, USAIn-person

About the Job

Requirements

  • At least two years of college, or one year of retail experience and one year of supervisory experience, or two years of general work experience and one year of supervisory experience.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition in states with specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Associates must attend and successfully complete all job-required trainings and assessments, such as Academy and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, actively listening to associates, touring stores, providing feedback, communicating and collaborating with associates at all levels, introducing and leading company change efforts, setting expectations and guidance, implementing business solutions, and communicating business objectives.
  • Model and demonstrate customer service standards by following the One Best Way service model, managing customer service initiatives, resolving customer needs, complaints and issues, implementing corrective action plans, and leading process improvements to ensure a high-quality customer experience.
  • Drive financial performance and sales for the designated store area by reviewing profit and loss statements; managing and assisting with budgeting, forecasting and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow and operational processes; and implementing plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, communicating expectations, promoting belonging, and recruiting and developing qualified associates to meet staffing needs and support company growth.
  • Coordinate, complete and oversee job-related activities and assignments by maintaining stakeholder relationships, supporting plans and initiatives, identifying and communicating goals, building accountability, measuring progress, addressing improvement opportunities, and promoting adaptability and continuous learning.
  • Supervise and develop associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a sense of belonging.
  • Ensure compliance with company policies and procedures and support company mission, values and ethical standards by implementing action plans, supporting the Open Door Policy, and providing direction and guidance in business processes and practices.
  • Build high-performing teams, embrace differences, foster a workplace where associates feel seen, supported and connected, and create opportunities for associates to thrive and perform.
  • Build strong and trusting working relationships and communicate with impact, energy and positivity to motivate and influence.
  • Attract and retain talent, empower and develop associates, and recognize their contributions and accomplishments.
  • Maintain and promote integrity, ethics and compliance; model company values; hold oneself and others accountable; and support the company's stated goal of making a positive impact for associates, customers, members and the wider community.
  • Act in a selfless manner and demonstrate humility, self-awareness, honesty, fairness and transparency.
  • Deliver results while prioritizing customers, adapting to how, where and when they shop, and applying the Every Day Low Price and Every Day Low Cost business models to plans.
  • Make decisions based on data, insights and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners and communities when making plans.
  • Demonstrate curiosity and a desire to learn, take calculated risks, show courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • A Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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