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Windstar Cruises

Operates small-ship luxury cruises worldwide

Buffet Server

Dining, Bar & Counter ServiceUpdated on Nov 10
Full-timeWilliams, AZ, USA$12.35 /hrIn-person

About the Job

Requirements

  • Must be at least 18 years old.
  • Must have previous front-of-house experience as a server or bartender.
  • Must be able to stand, walk, twist, use eye/hand coordination and manual dexterity, handle items, move the wrist, and bend or stoop constantly.
  • Must be able to carry, bend, stoop, lift, push, and pull items weighing up to 10 pounds frequently and up to 50 pounds occasionally.
  • Must be able to listen, hear, see, and speak constantly.
  • Must be able to stand and walk for long periods on cement floors and occasionally walk on uneven surfaces.

Responsibilities

  • Provide prompt, attentive, and courteous service to dining room guests in accordance with unit guest-service policies.
  • Accurately take, fill, deliver, and charge guest food and beverage orders using the Aloha point-of-sale system.
  • Know menu items, including daily specials, portions, preparation, ingredients, and presentation.
  • Know wine, beer, and liquor.
  • Comply with Grand Canyon Railway Food & Beverage Standards and Arizona alcohol-serving laws and company policies.
  • Comply with company policies regarding tip reporting.
  • Perform assigned opening and closing side duties for each shift.
  • Maintain sanitation in dining room and side-station areas in accordance with the ServSafe food sanitation program.
  • Communicate out-of-stock items or guest food issues to the Service Manager and Kitchen Manager.
  • Handle guest complaints professionally, politely, and promptly, involving the Management Team when necessary.
  • Coordinate with team members to provide additional service to tables in the assigned section.
  • Attend training seminars and classes assigned by the Management Team.
  • Comply with company appearance, hygiene, safety, risk-management, and environmental policies while performing tasks.
  • Perform other duties as assigned.

Desired Qualifications

  • Knowledge of the ServSafe food sanitation program.
  • Food Handler's Card.

About the Company

Windstar Cruises

Operates small-ship luxury cruises worldwide

Windstar Cruises operates a small-ship cruise line that runs six sailing and all-suite yachts, carrying under 350 guests each. It visits about 260 ports across more than 60 countries, with itineraries that emphasize immersive, authentic experiences and port-intensive days. Onboard and ashore, guests enjoy a high level of service and a notable culinary program, highlighted by the title of Official Cruise Line of the James Beard Foundation. The ships focus on intimate, boutique-style cruising rather than large-ship experiences, and the company emphasizes sustainable hospitality as part of its parent group, Xanterra Parks & Resorts. The goal is to offer travelers distinctive, authentic itineraries with personalized service and a softer footprint compared with larger cruise lines.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Seattle, WA
Founded
1986

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