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Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Lab Support Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeUnited StatesIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Zero to one year of related work experience is required.
  • Strong keyboard skills reflecting speed, accuracy, and attention to detail are required.
  • Basic familiarity with computers and the ability to navigate web-based applications at a basic level are required.
  • The ability to read and write in English to understand basic safety instructions, take direction, and communicate with patients, families, and medical center staff is required.
  • The ability to understand spoken English and communicate in basic English with patients, families, and medical center staff is required.
  • The role requires the ability to make decisions based on specific instructions, standard practices, and established procedures, generally with little or no supervision.
  • The role requires the ability to solve routine, repetitive problems by following directions and procedures and identifying process improvements.
  • The role requires the ability to follow general instructions and procedures; work is monitored by a supervisor or manager.
  • The role requires basic knowledge of fundamental concepts, practices, and procedures for routine situations; specialized knowledge is not required.
  • The role requires respectful interaction with employees, professional staff, and external contacts to offer ideas, identify issues, obtain information, or deliver services.
  • The role requires responding to requests in a timely and respectful manner.
  • The role requires the ability to exert up to 50 pounds occasionally and/or up to 20 pounds frequently, and to stand and/or move for most of the shift.
  • Staff are required to be vaccinated against influenza as a condition of employment.

Responsibilities

  • Enter patient specimen demographics and test orders into the computer, add requested tests to the appropriate specimen type, and identify and label specimens according to protocol.
  • Package specimens safely for transport and handle specimens appropriately upon arrival at the laboratory.
  • Process routine and STAT specimens according to protocol.
  • Process and aliquot specimens to meet service goals; store them appropriately while maintaining specimen integrity; retrieve specimens for add-on testing; and identify, label, and process specimens for testing according to standard operating and safety procedures.
  • Answer the telephone promptly and courteously.
  • Maintain a clean and well-stocked work area.

Desired Qualifications

  • Laboratory experience.

About the Company

Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Beth Israel Deaconess Medical Center (BIDMC) serves as a teaching hospital in Boston affiliated with Harvard Medical School, offering a wide range of medical services across inpatient, emergency, outpatient, and urgent care. Its care model centers on delivering high-quality medical treatment to patients, supported by patient access initiatives like OpenNotes, which lets patients view clinicians’ notes online to improve understanding and engagement in their care. The hospital also supports education and research through its affiliation with Harvard, attracting funding for studies and training programs. BIDMC differentiates itself through its patient-centered approach, active patient engagement tools, and a broad network of urgent care centers and outpatient services that extend access to healthcare. The goal is to provide comprehensive, accessible, evidence-based medical care while advancing medical education and research.

Company size
10,001+
Company stage
Grant
Total funding
$5.4M
Headquarters
Boston, MA
Founded
1996

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