Human Resource Business Partner

The successful candidate will play a critical role in shaping and implementing people strategies that drive employee engagement, talent development, organizational effectiveness, and business performance. Working closely with leaders and HR Centres of Excellence, the incumbent will ensure the effective delivery of HR programmes, policies, and initiatives while fostering a high-performance culture

Requirements: 

• Diploma OR Bachelor's Degree in Human Resources, Industrial Psychology
• 5-6 years of relevant Human Resources experience, preferably within an HR Business Partnering environment.
• Demonstrated experience partnering with business leaders and managing key stakeholder relationships.
• Sound knowledge of employment legislation, employee relations, talent management, performance management, and workforce planning.
• Strong analytical, problem-solving, and decision-making capabilities.
• Excellent communication, consulting, and influencing skills.
• Ability to manage multiple priorities in a fast-paced and dynamic environment.

*** In alignment with the Employment Equity Act, preference will be given to applicants from historically underrepresented groups and in line with EXL’s EE targets ***

Responsibilities

Strategic Business Partnership:

• Partner with business leaders to understand business priorities and translate these into effective people strategies.
• Provide strategic HR consultation on workforce planning, organizational design, talent management, succession planning, and change management initiatives.
• Support leaders in creating and maintaining a culture that attracts, engages, develops, and retains high-performing talent.
• Drive the implementation of HR programs and initiatives aligned to business and organizational objectives.

Employee Relations and Engagement:

• Provide expert guidance on employee relations matters, ensuring compliance with company policies and employment legislation.
• Partner with leadership teams to enhance employee engagement and foster a positive workplace culture.
• Support the resolution of complex employee issues through sound judgement and effective stakeholder management.
• Lead and support employee engagement and retention initiatives.

Compliance:

• Monitor workforce trends and provide data-driven recommendations to support business decision-making.
• Ensure adherence to applicable labour legislation, internal policies, and regulatory requirements.
• Support internal and external audits through accurate documentation and record management.
• Maintain compliance with HR governance standards and reporting requirements.

HR Operations and Collaboration: 

• Work closely with HR Centres of Excellence, including Talent Acquisition, Learning and Development, Compensation and Benefits, HR Shared Services, and Compliance teams to deliver integrated HR solutions.
• Support onboarding processes to ensure a seamless employee experience for new hires.
• Provide oversight and support on HR projects and transformation initiatives.
• Contribute to continuous improvement efforts aimed at enhancing HR service delivery and operational efficiency.