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Fiserv

B2B payments and banking technology

Deputy Outsourcing Officer

Regulatory Compliance & EthicsConfirmed live in the last 24 hours
Full-timeBad Homburg, GermanyNo salary listed

About the Job

Requirements

  • A completed Bachelor's or Master's degree, for example in business administration, economics, business law, or law.
  • Several years of professional experience in a comparable position or in a regulated financial services environment.
  • Sound knowledge of regulatory requirements for financial services companies.
  • Experience drafting contracts and using service-level agreements and key performance indicators to manage service providers.
  • Knowledge of IT service management, ideally related to IT outsourcing.
  • Strong analytical and conceptual abilities, communication skills, and assertiveness.
  • Fluent German and English language skills.

Responsibilities

  • Represent the Outsourcing Officer in all matters concerning outsourcing to external service providers, including their monitoring and review within the German organization.
  • Support implementation and development of appropriate outsourcing management and related control and monitoring processes.
  • Create and maintain complete outsourcing documentation, including further outsourcing arrangements.
  • Support outsourcing business units on internal institutional and legal requirements related to outsourcing.
  • Prepare contract negotiations with service providers and coordinate contract content with the legal department, risk manager, and data protection officer; contribute to improving contract and supplier management processes.
  • Coordinate and review risk analyses performed by responsible teams; identify, assess, and propose measures to mitigate conflicts of interest; coordinate business continuity and exit-strategy planning; recommend whether outsourcing should proceed beyond the planning phase and whether a specific outsourcing agreement should be signed.
  • Manage outsourcing risk on an ongoing basis, including concentration risk; prepare outsourcing risk reports for other functions and managing directors; ensure outsourcing processes implement the internal records-retention policy; review and propose changes to the outsourcing program.
  • Support the planning phase and risk assessment, including coordination and communication with other FDG functions, and assess the criticality and materiality of planned outsourcing.

Desired Qualifications

  • Experience in a compliance role within the fintech or financial services industry.
  • Professional certifications in compliance or related areas.
  • Familiarity with regulatory authorities and their processes within the EMEA region.

About the Company

Fiserv

B2B payments and banking technology

Fiserv provides financial technology and services to banks, credit unions, merchants, and other financial firms, spanning payments, core banking, and digital networks. Its products work by licensing software, processing transactions, and delivering professional services that let clients manage accounts, merchant transactions, and digital payments through integrated systems. It stands apart as an end-to-end supplier that combines core banking, payments, merchant acquiring, and networks under one roof, enabling cross-sell opportunities and growth through acquisitions. Its goal is to help financial institutions and merchants run large-scale payments and banking operations more efficiently with a comprehensive, integrated technology stack.

Company size
10,001+
Company stage
IPO
Headquarters
Milwaukee, WI
Founded
1984

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