Regional Operations Manager

Job Title

Position Overview

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more.  Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide. 

Lead with purpose in a dynamic logistics environment!  Shaw Industries is seeking a Regional Operations Manager to oversee the daily operations of its Regional Distribution Service Center in Belleville, MI.  This leadership role is responsible for guiding a team of ~22 associates — including drivers, and warehouse associates —across two shifts. The facility supports key logistics functions such as receiving, processing, shipping, storing, and delivering flooring products throughout Michigan.  This is a strategic opportunity to drive operational excellence within a fast-paced, customer-focused distribution network. 

Responsibilities 

• Oversee the overall performance of the Regional Distribution Center (RDC), ensuring excellence in safety, customer experience, associate engagement, and cost efficiency. 
• Provide clear, consistent direction to associates across all shifts, removing operational barriers and promoting effective daily execution. 
• Drive accountability by working directly with your team to reinforce performance expectations, provide coaching, and support their ongoing growth and engagement. 
• Collaborate daily with Sales and Customer Service teams to resolve customer exceptions and uphold Shaw’s high standards for service delivery. 
• Communicate regularly with Director of Regional Operations to report on facility performance and identify opportunities for continuous improvement. 
• Maintain a safe working environment for all associates, ensuring compliance with DOT regulations and company safety protocols. 
• Motivate and empower associates to meet facility goals, implementing process improvements and fostering a culture of ownership and initiative. 
• Expand market presence for Shaw Truck by negotiating freight rates and securing new business, while ensuring customer needs are met consistently. 
• Optimize the use of transportation equipment and personnel to ensure timely and efficient delivery and pick-up services. 

Qualifications 

• Bachelor's degree and 1+ year of logistics experience; or associate degree and 3+ years of logistics experience or High School Diploma/GED & 5-7 years of logistics management/supervisor experience. 
• Capability and aspiration to progress within the organization. 
• Experience working with hourly associates, with a demonstrated ability to guide teams toward shared operational goals. 
• Proven ability to coach and develop leadership teams to improve performance and operational efficiency. 
• Commitment to maintaining high standards and driving continuous improvement across all areas of responsibility. 
• Ability to collaborate effectively with cross-functional teams, including Sales and Customer Service, to meet customer expectations. 
• Hands-on experience managing operational processes and resolving challenges in a fast-paced environment. 
• Leadership experience within large and diverse organizational structures. 
• Strong communication skills, both written and verbal, for effective interaction across teams and with external partners. 
• Excellent organizational skills and attention to detail in managing complex workflows. 
• Willingness and ability to travel to regional warehouse locations as needed. 
• Demonstrated initiative and focus on achieving results. 
• Knowledge of Department of Transportation (DOT) compliance and transportation regulations preferred. 

Competencies 

• Lead Change 
• Build Successful Team 
• Demonstrate Inclusive Leadership 
• Build Trusting Relationships 
• Demonstrate Strategic Influence 

Please note: This role is managing a singular Distribution Center, not multiple facilities.

Work Shift