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Full-Time

Director of Business Development & Strategic Partnerships

Posted on 6/27/2024

Aisera

Aisera

201-500 employees

Develops AI chatbots for IT operations

Consulting
Hardware
Enterprise Software
AI & Machine Learning

Compensation Overview

$140k - $180kAnnually

Senior

Palo Alto, CA, USA

Category
Business Development
Business & Strategy
Required Skills
Sales
Communications
Marketing
Requirements
  • 8+ years of experience in business development, partnerships, or sales in the enterprise SaaS industry
  • Proven track record of identifying, negotiating, and closing strategic partnerships and business deals
  • Strong understanding of enterprise SaaS market trends, customer needs, and competitive landscape
  • Excellent communication, presentation, and interpersonal skills
  • Strong analytical and problem-solving skills
  • Experience with CRM tools and pipeline management
  • Willingness to travel as needed for meetings and events
  • Entrepreneurial mindset with a passion for driving growth and success in a fast-paced, dynamic environment
  • Bachelor's degree in business, marketing, or a related field; MBA preferred
Responsibilities
  • Develop and execute business development strategies
  • Identify, evaluate, and prioritize potential strategic partners
  • Build and maintain relationships with key decision-makers
  • Negotiate and close strategic partnership deals
  • Collaborate with internal teams for successful implementation
  • Monitor market trends and identify new partnership opportunities
  • Develop and manage a pipeline of potential partners
  • Create and deliver presentations and proposals
  • Represent the company at industry events
  • Develop and manage partnership budgets and forecasts

Aisera develops chatbots and AI solutions specifically for IT operations, focusing on process-centric AI to enhance efficiency. Their chatbots simulate human-like conversations, allowing clients to access self-service options that help lower service desk costs. Aisera's products are tailored for organizations that want customizable virtual agents to modernize their IT operations and reduce unplanned outages. Unlike many competitors, Aisera emphasizes quick deployment of its solutions, enabling businesses to implement AI technologies rapidly. The company's goal is to improve customer experience and operational productivity while minimizing costs through automation.

Company Stage

Series D

Total Funding

$189.1M

Headquarters

Palo Alto, California

Founded

2017

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

1%

2 year growth

47%
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Simplify's Take

What believers are saying

  • Aisera's solutions can significantly cut costs by deflecting tickets and reducing wait times, enhancing operational efficiency.
  • The ability for clients to build their own bot experience offers flexibility and customization, making Aisera's platform highly adaptable to specific business needs.
  • The growing adoption of AI and ML technologies in various sectors presents a substantial market opportunity for Aisera's specialized solutions.

What critics are saying

  • The competitive landscape in AI and ML is intense, with major players like OpenAI and Google potentially overshadowing Aisera.
  • Concerns around data privacy, ethics, and regulatory compliance in AI could pose challenges for Aisera's deployment in sensitive industries.

What makes Aisera unique

  • Aisera specializes in customizable, out-of-the-box virtual agents for IT operations, setting it apart from competitors focused on broader applications.
  • Their rapid deployment model offers a significant time-to-market advantage, allowing businesses to operationalize AI solutions in weeks rather than months.
  • Aisera's focus on reducing service desk costs and minimizing unplanned outages provides a clear ROI for clients, unlike generic AI solutions.
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