Training Maintenance Consultant - Multiple Teams

Job Description

ProSidian Seeks a Training Maintenance Consultant - Business Transformation (BT) Initiatives in CONUS - Silver Spring, MD (Plus Work Remotely) to support an engagement for an agency of the US Federal Govt. that regulates clinical investigations of products under its jurisdiction, such as drugs, biological products, and medical devices. 

The ProSidian Engagement Team Members work to Business Transformation (BT) Support Services for initiatives aimed to align People, Process and Technology of the agency's financial community to be more closely linked with the strategy and vision for protecting the public health of the nation. Key objectives are to integrate and maintain financial management activities, businesses processes, and customer service using project management, administration, and change management techniques.

Training Maintenance Consultant - Business Transformation (BT) Initiatives Candidates shall work to support requirements for Program Support and Training Maintenance Initiatives.  This position Facilitates and maintains financial management training the Fed. Govt. Agency-wide to ensure consistency; suggests appropriate instruction and training upgrades associated with policy, process and procedure changes.

Key project workstreams align with BPA Statement Of Work Workstreams: 3.7 - Training Maintenance.  In order to support training requirements including credentialing and ongoing certification for the Fed. Govt. Agency staff, The Training Maintenance Consultant shall provide management support for the administration of web-based, virtual, or classroom courses. Representative activities may include but are not limited to:

• Develop and define a detailed strategic and tactical project plan for the Training Maintenance workstream.
• Coordinate the administration of monthly scheduled training activities including the planning, scheduling, and execution of ad-hoc training.
• Develop approach documents for each individual project.
• Provide customer service support for users participating in web-based or virtual training, including addressing simple “how-to” questions and triaging users with technical issues to the technical helpdesk.
• Enhance transformational changes in the Fed. Govt. Agency's financial business processes and systems, by delivering and expanding the current catalog of financial related training.
• The Training Maintenance Consultant shall maintain the training instances necessary for all classes delivered, including:
• Submitting requests for instance refreshes.
• Communicating the refresh schedule.
• Validating instance refreshes.
• Opening the training instance and continue training delivery.
• The Training Maintenance Consultant shall deliver training, including:
• Opening the training instance and continue training delivery.
• Scheduling delivery of OFM’s ILT/vILT courses, posting quarterly schedules to the intranet, configuring the Learning Management System (LMS) for quarterly schedules.
• Managing and implementing course logistics (e.g., reserve classrooms, pre-course emails, room set-up, evaluations).
• Maintaining positive evaluations from learners.
• The total number of classes taught in one calendar year is approximately 120 (averaging ten courses per month).

The Training Maintenance Consultant shall address training life cycle considerations, including:

• Ensuring learners have successfully completed all prerequisites before class attendance.
• Continuing to implement and collect data from L2 and L3 assessments that have been created for redesigned courses.
• Analyze this data to improve instructional methods, make course updates, and make operational and process improvements.
• Providing quarterly reports of training activity and effectiveness.

#TechnicalCrossCuttingJobs #BusinessTransformation

Qualifications

The Training Maintenance Consultant - Business Transformation (BT) Initiatives shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position. 

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

The Training Maintenance Consultant shall be classified under the Labor Categories and Experience of a Federal Facilitator/Trainer II  with professional qualifications that include A minimum of 3-5 years of experience designing, planning, and implementing financial training programs, policies, and procedures. Facilitator/Trainer II holds a bachelor’s degree and will provide a combination of the following:

• Instruction Systems Design Certification or Equivalent Experience.
• Teaching and Facilitation Certification or Equivalent Experience.
• Implements and operates in-house programs, practices, and procedures for developing optimal utilization of personnel.
• Designs and administers in-house programs to train all levels of personnel. Develops tests and visual aids.
• Coordinates class arrangements, conducts training classes, and develops criteria for evaluating effectiveness of training activities.
• Keeps abreast of training and development research: learning theory, motivation theory, and new materials, methods, and techniques.
• Develops in-house programs and practices to identify developmental needs including preparing personnel for more responsible positions and increasing effectiveness in present assignments.
• Provides instruction on specific financial management systems and databases.
• Knowledge of theory and ability to transfer theory into practical applications (e.g., adult Continuing Education).
• Strong Writing and Verbal Communications Skills.
• If required, may use subject-matter experts to assist in training.
• This work will be performed primarily in CONUS - Silver Spring, MD (Plus Work Remotely)

TRAVEL:  Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. 

LOCATION:  Work shall be conducted at the CONUS - Silver Spring, MD (Plus Work Remotely)

• U.S.  Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG’s designated Security Office.

Additional Information

CORE COMPETENCIES

• Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership – the ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation – persistent in pursuit of quality and optimal client and company solutions
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment – exercises prudence and insight in the decision-making process while mindful of other stakeholders and long-term ramifications
• Organization – the ability to manage projects and actions, and prioritize tasks