Asset Recovery Specialist

About Us

Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.

We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.

Some of our benefit offerings include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Flexible Spending Accounts (FSA)
• Accident, Hospital, Indemnity Insurance
• Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• 401(k) Plan
• Tuition Reimbursement
• Paid Holidays
• Paid Time Off (PTO)
• Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
• Referral Bonus
• Quarterly lunches
• Daily fresh fruit
• Office Starbucks Coffee/Latte/Espresso Machine
• And a lot more!

About The Position

The Asset Recovery Specialist locates obligors and collateral on seriously delinquent and defaulted auto loan accounts, manages the repossession process from assignment through disposition, and protects recovery value while ensuring full regulatory compliance.

Essential Responsibilities:

• Perform skip tracing and asset searches using database tools, license plate recognition (LPR) data, and outside skip trace vendors to locate obligors and vehicles.
• Manage inbound/outbound calls to negotiate settlements and structure payment plans.
• Screen accounts for active bankruptcy, SCRA protection, and other holds before assigning repossession orders.
• Assign, monitor, and manage repossession orders with licensed recovery agencies, and escalate aged or unproductive assignments.
• Negotiate voluntary surrenders and resolve redemption and reinstatement requests.
• Ensure post-repossession notices are issued accurately and on time.
• Coordinate personal property inventories, impound and police hold releases, and transport of recovered vehicles to auction.
• Investigate and escalate breach-of-peace, wrongful repossession, and customer complaints.
• Track recovery agent performance, fees, and invoice accuracy.
• Document all account activity accurately in the servicing system.
• Other duties as assigned.

Essential Requirements:

• 3+ years of experience in skip tracing and repossession management, preferably in subprime auto finance.
• Proficiency with skip trace databases and LPR platforms.
• Working knowledge of repossession and collections regulations, including UCC Article 9, the Rees-Levering Motor Vehicle Sales and Finance Act (Cal. Civ. Code §2981 et seq.), the Rosenthal Fair Debt Collection Practices Act (Cal. Civ. Code §1788 et seq.), the FDCPA, FCRA, and SCRA.
• Strong investigative, analytical, and negotiation skills.
• Ability to manage high account volumes with accuracy and urgency.
• Professional, tactful communication with customers, agents, and law enforcement.
• Ability to work independently and as part of a team in a fast-paced environment.
• Available for a flexible schedule and overtime as needed.
• Bilingual (English/Spanish) a plus.
• High School Diploma or GED.

Salary: $20.00 - $27.50 per hour + Bonus

#VHP

Veros Credit, LLC is an equal opportunity employer.

**This Organization Participates in E-Verify

Keywords:

Automotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble

Compensation: 20 to 27.5 (USD)