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Critical Mass

Digital experience design and marketing solutions

Designer: Visual & IA

Graphic DesignConfirmed live in the last 24 hours
Full-timeSan José Province, San José, Costa RicaNo salary listed

About the Job

Requirements

  • Three to five years of experience in graphic design, digital design, visual design, or a related creative field.
  • Strong foundational knowledge of graphic and digital design principles, including composition, typography, layout, color, imagery, and visual hierarchy.
  • Strong proficiency in Figma and Adobe Creative Suite, particularly Photoshop.
  • Strong image editing and retouching skills in Photoshop.
  • Experience working with AI-powered creative tools and generative AI platforms.
  • Ability to work across a broad range of design needs and adapt quickly to different creative challenges.
  • Strong attention to detail and a high standard for visual quality.
  • Ability to interpret creative direction and translate it into compelling visual solutions.
  • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Ability to work independently while also contributing effectively within a collaborative creative environment.
  • English proficiency at a B2 level or higher, in written and verbal communication.
  • Experience working with international clients or global creative teams.
  • Work from an office a minimum of three days a week.

Responsibilities

  • Create and adapt high-quality digital and visual design assets across a variety of creative projects and deliverables.
  • Develop visual concepts and design solutions that align with creative direction, brand standards, and project objectives.
  • Apply graphic and digital design fundamentals across layouts, typography, composition, color, imagery, and visual hierarchy.
  • Create, edit, retouch, and optimize visual assets using Photoshop and other Adobe Creative Suite tools.
  • Work across different types of design requests, adapting the approach to each project's needs.
  • Explore and incorporate AI-powered tools into creative workflows to support ideation, asset creation, exploration, and production.
  • Develop and refine prompts for generative AI tools and other AI-assisted creative platforms.
  • Experiment with emerging AI technologies to enhance creative output and workflows.
  • Contribute to AI-assisted and agentic creative workflows, identifying opportunities to improve efficiency, ideation, and production processes.
  • Translate creative direction and feedback into polished, production-ready design solutions.
  • Participate in creative reviews and incorporate feedback effectively.
  • Maintain consistency, quality, and attention to detail across design deliverables.
  • Organize and maintain design files, assets, and working documents using Figma and other relevant tools.
  • Manage multiple projects and priorities while meeting deadlines in a fast-paced creative environment.
  • Stay current with emerging design trends, creative technologies, AI tools, and industry best practices.

Desired Qualifications

  • Familiarity with platforms such as Midjourney or similar generative AI tools.
  • Exposure to AI-assisted or agentic workflows.

About the Company

Critical Mass

Digital experience design and marketing solutions

Critical Mass creates digital experiences for brands, offering strategy, UX design, website development, digital marketing, social media, and data analytics. It implements solutions through collaborative, bespoke engagements that span from initial strategy and design to development and ongoing optimization. The company differentiates itself with co-creation with clients, cross-industry experience, and in-house talent programs like CM AIR and Trailhead. Its goal is to simplify complex digital challenges and deliver measurable, engaging solutions that resonate with target audiences.

Company size
1,001-5,000
Company stage
M&A
Total funding
$238K
Headquarters
Calgary, Canada
Founded
1996

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