Excel Academy

Online platform delivering professional accounting qualifications

Director of Information Technology

IT OperationsConfirmed live in the last 24 hours

Full-time$100k - $135kHybrid

About the Job

Requirements

5–7+ years of experience in technology, operations, or systems leadership, including experience managing complex projects or functions.
Experience owning or improving systems that support multiple teams, schools, or sites.
Ability to lead vendors or external partners and ensure high-quality service delivery.
Strong organizational and project management skills, with the ability to prioritize and follow through on key initiatives.
Comfort working with technology systems and data, and the ability to learn new tools quickly.
Familiarity with data privacy and security best practices in a school or similar environment.
Strong communication skills, with the ability to work across technical and non-technical teams.
Demonstrated ability to build relationships and collaborate effectively with a range of stakeholders.
Ability to focus and thrive in a fast-paced, entrepreneurial environment.
Commitment to and belief in all students and the mission, values, and educational model of Excel Academy Charter Schools.
Commitment to addressing racial and economic inequity in education.
Ability and willingness to support others in a team environment.
Openness to change, problem-solving, feedback, and professional growth.

Responsibilities

Provide operational and strategic leadership, direction, and administration of technology services across the network.
Develop, recommend, and implement technology systems, policies, and long-term strategy to ensure technology is reliable, compliant, cost-effective, and aligned to instructional and operational priorities.
Serve as the accountable owner of network IT, responsible for day-to-day system performance and long-term design and optimization of the technology ecosystem.
Manage the State Reporting & Data Systems Specialist and build sustainable systems and workflows that delegate operational and compliance execution while maintaining strategic ownership and accountability.
Set technology vision, priorities, and standards aligned to school needs, and translate organizational goals into a multi-year technology roadmap balancing reliability, innovation, and cost.
Build operating models that clarify ownership among network teams, school teams, vendors, and internal support staff and drive consistent execution across schools.
Lead change management for major technology initiatives and ensure adoption and staff readiness.
Own the student information system ecosystem, including governance, prioritization, configuration standards, integrations, and long-term system design.
Delegate and oversee operational work related to student information systems, reporting, user management, and cyclical systems maintenance while ensuring quality and alignment with organizational standards.
Oversee end-to-end IT operations and ensure responsive, reliable support to schools and network teams.
Own infrastructure strategy and execution, including devices, networks, and core systems.
Monitor system performance and user experience, using data to proactively address issues and improve service delivery.
Serve as the escalation point for critical incidents and ensure readiness for high-stakes periods such as testing.
Own technology vendor and managed service provider relationships, set performance expectations, and ensure accountability.
Lead procurement strategy and request-for-proposal processes to secure cost-effective solutions.
Manage the technology budget and align investments to long-term priorities and total cost of ownership.
Oversee technology funding sources such as E-Rate, ensuring compliance and strategic use of funds.
Own prioritization and decision-making for PowerSchool configuration, integrations, workflows, permissions, and connected applications.
Ensure technology systems meet data privacy, security, and accessibility requirements, including FERPA, COPPA, and Title II.
Build sustainable systems for data governance, risk management, and compliance that reduce manual oversight.
Oversee identity, access, and device management for secure, scalable onboarding and offboarding.
Ensure integration, governance, and performance across PowerSchool, Google Workspace, assessment platforms, identity systems, and connected operational applications.
Oversee state and federal reporting systems and processes to ensure accurate, compliant, and timely submission of district data across Massachusetts and Rhode Island.
Build sustainable data validation, reporting, and cross-functional coordination processes to reduce compliance risk and reliance on institutional knowledge.
Set strategy and systems for staff and student technology, including device lifecycle, inventory, and readiness.
Ensure schools have the tools, resources, and clarity to manage technology at the site level.
Partner with school and academic teams to ensure classroom technology supports teaching and learning.
Maintain documentation and training systems for consistent execution across schools.
Evaluate and guide adoption of new technologies, including artificial intelligence, in alignment with instructional and operational priorities.
Ensure new tools are scalable, compliant, practical, and valuable.
Build internal capacity to responsibly implement and manage emerging technologies across the organization.

Desired Qualifications

Preference is given to applicants who speak Spanish, Portuguese, Arabic, or another language commonly spoken by students and families at an advanced level.
Preference is given to first-generation college graduates and applicants who grew up low-income.

Description

Organization Overview

Excel Academy is a network of 5 schools in Massachusetts and Rhode Island that prepares students in grades 5-12 to succeed in high school and college and engage productively in their communities. The majority of our 1,700 students identify as Latinx or Hispanic and will be the first in their families to graduate from college. Families choose Excel because our students consistently outperform their peers in growth and achievement and are 5x more likely to graduate from college.

At Excel, we believe that every student—regardless of race, zip code, or economic status - deserves access to a free, high quality holistic education. During their middle school journey with us, students grow at a pace faster than most peers in their state. This is possible through a combination of high expectations, rigorous instruction, and individualized support. At our nationally ranked high school, students achieve at the highest level and are poised for success in their chosen college or career path.

About our Team

Everyday, our team members choose to be positive, drive their own growth, uplift one another, and hold the highest possible beliefs for what students can achieve.

About the Role

The Director of Information Technology will provide operational and strategic leadership, direction (defining the path forward), and administration (facilitating execution) of technology services across the network. This role will develop, recommend, and implement technology systems, policies, and long-term strategy to ensure that technology is reliable, compliant, cost-effective, and aligned to instructional and operational priorities.

The Director of IT serves as the single accountable owner of IT across the network, responsible for both day-to-day system performance and long-term design and optimization of the technology ecosystem.

The Director of IT manages the State Reporting & Data Systems Specialist and is responsible for building sustainable systems and workflows that appropriately delegate operational and compliance-related execution work while maintaining clear strategic ownership and accountability.

This is a hybrid role based in Massachusetts and Rhode Island.

The Director of IT is expected to work on-site at schools or network offices at least 2 days per week
Travel between Massachusetts and Rhode Island schools is required; all travel is reimbursed
During peak operational periods (e.g., summer readiness, start of school, major events, testing windows), this role may require up to 5 days per week on-site based on school and network needs

Starting Salary & Start Date: $100k - -$135k, commensurate with experience. The ideal candidate would start as soon as possible.

Your Impact

Technology Strategy & Organizational Leadership

Serve as the single accountable owner of technology across the network, setting vision, priorities, and standards aligned to school needs
Translate organizational goals into a clear, multi-year technology roadmap that balances reliability, innovation, and cost
Build operating models that clarify ownership between network teams, school teams, vendors, and internal support staff and drive consistent execution across schools.
Lead change management for major technology initiatives, ensuring strong adoption and staff readiness
Serve as the strategic owner of the student information system ecosystem, including governance, prioritization, configuration standards, integrations, and long-term system design.
Delegate and oversee operational execution tasks related to student information systems, reporting processes, user management, and cyclical systems maintenance while ensuring quality control and alignment to organizational standards

Technology Operations, Infrastructure & Service Delivery

Oversee end-to-end IT operations, ensuring responsive, reliable, and high-quality support to schools and network teams
Own infrastructure strategy and execution, including devices, networks, and core systems, to ensure consistent and secure performance
Monitor system performance and user experience, using data to proactively address issues and improve service delivery
Serve as escalation point for critical incidents and ensure strong readiness for high-stakes moments (e.g., testing)

Vendor Management, Procurement & Financial Stewardship

Own relationships with technology vendors and managed service providers, setting performance expectations and ensuring accountability
Lead procurement strategy and RFP processes to secure high-quality, cost-effective solutions
Manage the technology budget and align investments to long-term organizational priorities and total cost of ownership
Oversee technology funding sources (e.g., E-Rate), ensuring compliance and strategic use of funds

Systems, Security & Compliance

Own prioritization and decision-making related to PowerSchool configuration, integrations, workflows, permissions structures, and connected applications
Ensure all technology systems meet data privacy, security, and accessibility requirements (e.g., FERPA, COPPA, Title II)
Build sustainable systems for data governance, risk management, and compliance that reduce manual oversight
Oversee identity, access, and device management to ensure secure and scalable onboarding and offboarding
Ensure strong integration, governance, and performance across core systems, including PowerSchool, Google Workspace, assessment platforms, identity systems, and connected operational applications
Oversee state and federal reporting systems and processes to ensure accurate, compliant, and timely submission of required district data across Massachusetts and Rhode Island
Build sustainable processes for data validation, reporting workflows, and cross-functional coordination that reduce compliance risk and reliance on institutional knowledge

School Technology Enablement (Staff & Student)

Set strategy and systems for staff and student technology, including device lifecycle, inventory, and readiness
Ensure schools are equipped with the tools, resources, and clarity to effectively manage technology at the site level
Partner with school and academic teams to ensure classroom technology supports teaching and learning
Maintain clear documentation and training systems to enable consistent execution across schools

Innovation & Emerging Technology

Evaluate and guide adoption of new technologies, including AI, ensuring alignment to instructional and operational priorities
Balance innovation with practicality, ensuring new tools are scalable, compliant, and value-add
Build internal capacity to responsibly implement and manage emerging technologies across the organization

Qualifications

5–7+ years of experience in technology, operations, or systems leadership, including experience managing complex projects or functions
Experience owning or improving systems that support multiple teams, schools, or sites
Ability to lead vendors or external partners and ensure high-quality service delivery
Strong organizational and project management skills, with the ability to prioritize and follow through on key initiatives
Comfort working with technology systems and data, and the ability to learn new tools quickly
Familiarity with data privacy and security best practices in a school or similar environment
Strong communication skills, with the ability to work across technical and non-technical teams
Demonstrated ability to build relationships and collaborate effectively with a range of stakeholders
The ability to focus and thrive in a fast paced, entrepreneurial environment;

Mission Alignment

You share a commitment to and belief in all students and the mission of Excel Academy Charter Schools, including Excel’s values and educational model;
You are committed to addressing racial and economic inequity in education;
You work effectively in a team environment and have a willingness and desire to support others in doing their best work; and
You are open to change, are willing to problem-solve, and seek feedback for your own professional growth and improvement.

Preference will be given to applicants who share points of intersection with our students, such as speaking Spanish, Portuguese, Arabic, or a language commonly spoken by our students and families at an advanced level, being first generation college graduates, or having grown up low-income.

Excel Academy Charter Schools do not discriminate on the basis of race, color, national origin, creed, sex, ethnicity, sexual orientation, gender identity, pregnancy, disability, age, ancestry, athletic performance, special need, proficiency in the English language or a foreign language or prior academic achievement.

Applications will be reviewed as they are received and candidates are encouraged to apply as soon as possible.

About the Company

Excel Academy

Online platform delivering professional accounting qualifications

Excel Academy is an online education platform that offers professional programs such as ICAN, ACCA, CIMA, and CITN to a global audience, serving 5,000+ students. It focuses on delivering high-quality lectures at a lower cost through streamlined online delivery and a team of experts. Revenue comes from course enrollments and live classes for individuals and corporate clients. The product works by providing a browser-accessible learning experience with premium lectures and live sessions, allowing students to study remotely and complete professional qualifications. Its differentiation comes from its global reach, cost-efficiency, and a strong track record of serving corporate teams from companies like Nestle, Julius Berger, Keystone, and MTN, alongside a broad student base. The goal is to help professionals advance their careers by offering affordable, high-quality professional education on a global scale.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Lagos, Portugal
Founded: 2021

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