W

Walmart

Sells groceries and essentials in stores and online

GM Coach

Retail Store ManagementPosted on Nov 9
Full-timePlymouth, MA, USAIn-person

About the Job

Requirements

  • Have two years of college, or one year of retail experience and one year of supervisory experience, or two years of general work experience and one year of supervisory experience.
  • Complete the job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, obtain a current state-issued Certificate of Eligibility if required.

Responsibilities

  • Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, communicating store operations and company direction, leading change efforts, setting clear expectations, and implementing business solutions.
  • Model customer-service standards for store associates, support customer-service initiatives and community outreach, resolve customer needs and complaints, implement action plans to correct deficiencies, and lead process improvements to ensure a high-quality customer experience.
  • Drive the financial performance and sales of the designated store area by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow and operational processes, and implementing action plans to reduce shrink and meet sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, communicating expectations, fostering belonging, and recruiting qualified associates to meet staffing needs and growth goals.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support plans and initiatives, identify and communicate goals, build accountability, measure progress, address improvement opportunities, and promote adaptability and continuous learning.
  • Ensure compliance with company policies, procedures, mission, values, ethics, and integrity standards by implementing action plans, supporting the Open Door Policy, and guiding associates in business processes and practices.
  • Build high-performing teams, embrace differences, foster belonging, create opportunities for associates to thrive, and retain talent.
  • Work collaboratively, build trusting relationships, and communicate with impact to motivate and influence others.
  • Attract, retain, empower, and develop talent, and recognize contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support company sustainability and community-impact goals.
  • Deliver results while putting customers first, adapting to how, where, and when customers shop, and applying the Every Day Low Price and Every Day Low Cost business models.
  • Make decisions using data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities.
  • Demonstrate curiosity, a desire to learn, calculated risk-taking, courage, and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt new technologies and skills, and support others through change.

Desired Qualifications

  • Complete a Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Have general work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

Recently Posted Jobs

Explore more opportunities at Walmart

See more jobs