Receptionist / Host
About the job
- Previous experience in a similar front desk or reception role is preferred.
- Fluency in English is required.
- Proficiency in Arabic, French, and Spanish is highly valued.
- Strong organizational skills are required.
- Ability to work flexible shifts, including mornings, evenings, and weekends, is required.
- A professional appearance and demeanor are required.
- Excellent communication and interpersonal skills are required.
- Ability to work in a busy team environment and take responsibility is required.
- Experience working with information technology systems is identified as a qualification.
- Ability to work with both Polish and English is mentioned as a qualification.
- Welcome guests warmly and provide customer service in an informed, friendly, and effective manner.
- Handle check-in and check-out procedures efficiently.
- Manage reservations and guest inquiries at the 24-hour front desk.
- Process payments and maintain accurate guest accounts.
- Respond to guest requests and resolve issues promptly.
- Maintain knowledge of hotel services, facilities, and local attractions.
- Ensure company and legal requirements are maintained.
- Promote company values and behaviors.
- Work with hotel management systems, ideally Opera or Fidelio.
- Proficiency in Arabic, French, and Spanish is highly valued.
- Experience with Opera or Fidelio hotel management systems is preferred.
- Passion for music, art, and fashion is welcomed.
About the company
Radisson Hotel Group connects travelers with hotels across Europe, the Middle East, Africa and Asia-Pacific, while helping property owners develop, brand and run lodging businesses. Its portfolio spans luxury and lifestyle hotels, upscale resorts and properties converted from independent hotels into branded destinations. Guests book through the group's channels and use its loyalty program, while owners partner through managed, franchised, leased or hybrid agreements. Its commercial systems support property management and hotel revenue optimization through shared technology and distribution. Its hospitality roots trace to Copenhagen's first SAS hotel in 1960, and the group is headquartered in Brussels, Belgium.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
1960
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Simplify's Take
What believers are saying
- Owners keep adding properties: RHG signed and opened 160 hotels with 22,000-plus rooms in January-June 2026.
- Development includes internal moves: RHG's April 2026 report records 8.5 million learning hours and 40% internal hiring for 2025.
- India has a defined expansion target: July 2026's Vision 2030 set 500 hotels, versus 142 operating across 86 cities.
What critics are saying
- Contract security varies: RHG's available 2025 leased/managed-hotel data show 34% temporary no-fixed-hours employment and 18% outsourced workers.
- Hiring controls have uneven coverage: 2025 leased/managed-hotel data show under-half toolkit uptake; full audits covered 56 of 395 hotels.
- Compliance work extends beyond office hours: RHG's Bucharest role requires shifts, weekends and unannounced night audits.
What makes Radisson Hotel Group unique
- A larger hotel group controls RHG: Jin Jiang holds a majority stake.
- Owners often return with another property: about 65% of RHG's owners have more than one hotel with the group.
- The brand network spans many markets: RHG's portfolio covers more than 100 countries.
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