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Great American Insurance Company

Specialized commercial property and casualty insurer

California Workers' Compensation Claims Specialist - Alternative Markets

Claims AdjudicationPosted on Nov 12
Full-timeCalifornia, USA

About the Job

Requirements

  • A Bachelor's degree in Business Administration, Risk Management and Insurance, Finance, or a related field, or equivalent experience.
  • Generally, at least 5 years of experience handling workers' compensation claims.
  • Completion of, or continuing progress toward, a professional designation such as Associate in Claims is preferred.
  • Ability to work within broad limits and authority on assignments of the highest technical complexity, requiring specialized knowledge.
  • Strong analytical, negotiation, and problem-solving skills.
  • Strong knowledge of insurance policies, coverage, claims-handling procedures, industry laws, and regulations.
  • Advanced ability to organize and prioritize caseloads to ensure timely resolution of claims.
  • Interpersonal and communication skills to build relationships and lead negotiations.
  • Ability to handle confidential information with discretion.
  • Ability to work in the United States without current or future employment visa sponsorship.

Responsibilities

  • Manage a large inventory of claims, including medical-only, indemnity, and potential catastrophe claims.
  • Plan and conduct complex claims investigations to confirm coverage, causal relationship, and benefits in compliance with state laws.
  • Analyze and negotiate appropriate claim settlements and reserves within prescribed authority; attend arbitrations, mediations, depositions, or trials as needed.
  • Authorize payments within assigned authority limits and ensure timely payment.
  • Maintain accurate and detailed claim files, including correspondence, reports, and settlement agreements.
  • As applicable, coach staff and participate in talent selection, development, and performance-management decisions for direct reports.
  • Perform other duties as assigned.

Desired Qualifications

  • Completion of, or continuing progress toward, a professional designation such as Associate in Claims (AIC).

About the Company

Great American Insurance Company

Specialized commercial property and casualty insurer

Great American Insurance Company is part of American Financial Group and focuses on property and casualty insurance for businesses. It offers specialty commercial insurance products through the Great American Insurance Group, targeting niche markets with tailored coverage. The product works by underwriting insurance policies that transfer specific business risks to the insurer in exchange for premiums, backed by risk management practices and claims handling. The company differentiates itself by concentrating on specialized, non-standard commercial lines rather than broad consumer or mass-market coverage, and by combining underwriting discipline with an invested portfolio to support results. Its goal is to provide targeted insurance solutions to businesses and manage risk and capital to generate stable financial returns.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Cincinnati, OH
Founded
1872

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