Senior Client Manager

Position Details

• Location: Remote (FL, CO, IL, MA, NH, RI, ME, CT, GA, SC, NC, TX)

• Type: Full-Time

• Work Model: Remote-first (Work from Where it Makes Sense – WfWiMS)

• Compensation: $82,000 - $115,000 (based on experience level and location)

Who We Are

livingHR is the remote-first, professional services "work agency" created to make work better. We partner with organizations to deliver human-centric, future-of-work-ready HR-managed services, professional services, and products. We believe in taking exceptional care of our people so they can deliver exceptional outcomes for clients, partners, and communities.

Position Overview

Own the client relationship and delivery quality for high-volume recruiting engagements. Lead a team of recruiters supporting client organizations through periods of growth, transformation, or transition, and serve as the primary point of accountability for hiring outcomes at scale.

Responsibilities

• Deliver modern, human-centric HR solutions that improve workplace experiences

• Own client engagements with a focus on delivery excellence, strategic alignment, and outcomes

• Serve as the primary trusted advisor throughout the engagement lifecycle

• Apply consulting, project management, and communication best practices

• Partner with livingHR Principals and client stakeholders to deliver value

• Track billable work and maintain accurate project documentation

• Align people strategies with broader business objectives

Client & Team Management

• Serve as the primary escalation point for client stakeholders on high-volume recruiting engagements

• Manage and coach a team of recruiters supporting concurrent high-volume requisitions

• Set requisition prioritization, capacity planning, and staffing ratios across the recruiting team

• Own client reporting cadence, including recruiting metrics, forecasts, and engagement health

Talent Acquisition Oversight

• Oversee full-cycle, high-volume recruiting across roles, levels, and multiple concurrent requisitions

• Partner with hiring managers on hiring strategies, workforce planning, and pipeline prioritization

• Ensure recruiting strategies stay aligned to client business objectives as volume and scope shift

Candidate Experience

• Set the standard for exceptional candidate experience across the team, even at high requisition volume

• Support employer branding and engagement efforts on behalf of client organizations

Recruiting Operations

• Track recruiting metrics and optimize hiring processes across the team

• Oversee ATS hygiene, data accuracy, and pipeline velocity across a high-volume book of business

Role Requirements

• Proven experience managing high-volume recruiting engagements (e.g., 20+ concurrent requisitions across a team)

• Experience managing or mentoring recruiters or a recruiting team

• Experience working directly with clients in consulting, professional services, PEOs, or agencies

• Strong internal HR or functional expertise across relevant disciplines

• Ability to operate independently in a fast-paced, client-facing environment

• Excellent communication, stakeholder management, and advisory skills

• Comfort working across multiple concurrent client engagements and shifting priorities

• HR certifications or platform certifications preferred where applicable

• Willingness to travel occasionally as client needs require

What You Can Expect

This is a full-time position within livingHR. You'll partner closely with livingHR Principals and client stakeholders on an ongoing basis, leading the client and team relationship for high-volume recruiting engagements as our practice grows.