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HighRadius

AI-driven SaaS for order-to-cash

Forward Deployed Architect 2

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeHyderabad, Telangana, IndiaNo salary listed

About the Job

Requirements

  • 2–5 years of data science or client management experience.
  • Ability to lead meetings with finance directors, managers, and subject matter experts.
  • Ability to perform data analysis and design and reconfigure agents to deliver customer value.
  • Ability to use a value-versus-complexity matrix to identify and solve for solutions.
  • Strong ownership of customers and customer projects.

Responsibilities

  • Identify opportunities to improve technology and processes and work with customers to drive business outcomes, such as reducing days sales outstanding and increasing auto-match rates.
  • Conduct deep-dive observations of client finance workflows to identify friction points and bottlenecks.
  • Design and execute playbooks that drive user engagement and adoption of the AI platform in client finance operations.
  • Lead monthly meetings with client subject matter experts to review health metrics and tactical progress.
  • Prepare executives for steering committees and present a data-driven narrative of value delivered.
  • Prioritize client requests and technical enhancements, negotiate with client managers, and focus resources on changes with the greatest impact.
  • Align client requests with the core product roadmap and vision, preventing scope creep and prioritizing scalability over customization.
  • Coordinate internal Product, Engineering, and Consulting resources to resolve high-impact escalations.
  • Lead critical-issue response war rooms, own resolution timelines, and develop post-mortem strategies to prevent recurrence.

About the Company

HighRadius

AI-driven SaaS for order-to-cash

HighRadius provides cloud-based, AI-driven automation for finance operations, focusing on order-to-cash and treasury management. Its SaaS platform includes modules like Collections Cloud, Credit Cloud, Deductions Cloud, and Cash Application Cloud that automate tasks such as collections, credit management, deductions, and cash posting, while its AI engine offers predictive insights and a virtual assistant to speed daily work. The solution targets large enterprises, including Fortune 1000 companies, with an integrated end-to-end automation suite and ongoing professional services and support. Its goal is to improve financial process efficiency, cash flow, and accuracy by automating repetitive tasks and delivering actionable insights.

Company size
1,001-5,000
Company stage
Series C
Total funding
$475M
Headquarters
Houston, TX
Founded
2006

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