Customer Pick-Up Clerk

Bob’s Discount Furniture is quickly climbing the ladder of top furniture retailers in the country! Come join us and share in our journey of success!

What we have to offer you:

• Great starting hourly pay at $18.00/hour, Tuesday to Saturday
• Incredible benefits package including Medical, Dental, Vision, 401K with a generous company match, Paid Time Off, Paid Holidays Off, even a paid day off for your Birthday! Bob’s Discount Furniture also offers an employee discount of 30%, Employee Assistance programs and many other benefits!
• An experienced management team that gives you the respect you deserve.

Here’s what you will be doing:

• The Distribution Center Pick-Up Clerk will greet and assist customers with pick-ups and ensure an exceptional customer experience.  
• This role will manage incoming calls and respond to customer service inquires, maintain an organized filing system, and provide administrative support to the team.
• Greet and assist customers with pick-ups and ensure an exceptional customer experience
• Manage incoming calls and respond to customer service inquiries 
• Process Fed Ex orders for shipment
• Pick orders as needed
• Scan delivery documents
• Maintain organized filing system and clean work area
• Complete scans within a provided timeline. Record daily progress and communicate to Operations Manager/Lead/Clerk
• Report known inaccuracies to Operations Manager/Lead/Clerk for correction
• Retrieve and forward copies of delivery manifest to Bob’s personal upon request
• Provide administrative support for the Operations Manager/Lead
• All other duties as assigned

This is what you will need:

• High School Diploma or equivalent experience in a Warehouse atmosphere
• Skilled at multi-tasking and managing competing priorities
• Working knowledge of Word and Excel
• Detail oriented and accurate
• Demonstrated ability to quickly recognize and diagnose trend and patterns in productivity data
• Must be able to work flexible hours determined by the needs of the department including weekends and evenings
• Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.

Apply now and find out how Bob’s Discount Furniture can be the next step up in your career!

Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

$18/hour

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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