United Parcel Service

Ships packages and freight around the world

Marketing Analyst - Operations

Data AnalysisUpdated on Nov 13

Full-timeParañaque, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

A Bachelor's degree is required.
Good written and oral communication skills are required.
Meticulousness, strong attention to detail, numeracy, mature thinking, dependability, and the ability to work with minimal supervision are required.
Analytical and problem-solving skills are required.

Responsibilities

Create and provide standard reports to Sales and Country BPT on customer performance.
Identify gaps in plan performance and opportunities for improvement.
Create and use standardized information sources, tools, and methods to identify high-impact customers.
Develop local programs to retain profitable customers, improve least profitable or compliant customers, and reduce churn.
Investigate root causes of client characteristics versus plan.
Evaluate customer shipping profiles and recommend local waivers to the country team.
Perform pricing analysis and support rate changes.
Assist coloaders, resellers, and non-sales account customers with pricing requests and inter-departmental coordination.
Serve as the primary contact for indirect sales channels and help drive reseller partnerships in the market.
Integrate marketing data and information from multiple sources to produce reports and support marketing of UPS products and services.
Support business planning, daily and weekly performance reporting, coordination with the region on local programs and execution in-country, and monthly performance results, data, and reporting.

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Job Description:

Marketing Analyst (Operations)

The Marketing Analyst is responsible for business planning, daily/weekly performance report, liaise with region on local programs and program execution to country, support on result, data and reporting on monthly performance. She integrates marketing data and information from multiple sources to produce reports and support the marketing of UPS products and services.

Job Responsibilities:

Reporting

Creates and provides standard reports to Sales and Country BPT of customer’s performance
Identifies gaps in plan performance to identify opportunities for improvement
Creates and utilize standardized information sources, tools and methods to identify high impact customers

Revenue Management

Develops local programs for keeping profitable customers, improving least profitable / Compliant and churn reduction
Conducts root cause investigation of client characteristics versus plan
Evaluates customer’s shipping profile and provides recommendation for country to support local waivers
Pricing analysis and Rate Change support
Assist coloader/resellers/non-sales account customers from Pricing request and inter-departmental coordination

Indirect Channel Management:

Serves as the primary contact for indirect sales channels and helps drive partnerships with Resellers in the market.

Job Requirements:

Bachelor’s Degree
With good command in writing and oral communication
Meticulous with strong attention to details, demonstrate good numerate skills, matured thinking, dependable and requires minimum supervision
Analytical and Problem-Solving Skills

Employee Type:

Permanent

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About the Company

United Parcel Service

Ships packages and freight around the world

United Parcel Service picks up packages from businesses and households and delivers them by truck and plane to addresses around the world. Beyond small parcels, it moves heavy freight, clears imported goods through customs, and runs warehouses and distribution for other companies. Each package is scanned as it passes through local centers and regional sorting hubs, which lets senders and recipients track it from pickup to doorstep. Customers pay shipping rates set by package weight, size, distance, and speed, while large shippers negotiate their own contract rates. UPS was founded in 1907 in Seattle as a messenger service and is based in Atlanta, Georgia.

Company size: 10,001+
Company stage: IPO
Headquarters: Atlanta, GA
Founded: 1907

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