B

BECU

Not-for-profit credit union offering banking services

Senior Member Experience Analyst

Full-TimeUpdated on 10/24/2026Deadline 10/30/26
$91k - $169.4k/yr
Senior
Bachelor's, Master's
Washington, USA+9 moreMore locations: Oregon, USA | California, USA | Texas, USA | South Carolina, USA | Georgia, USA | Arizona, USA | Virginia, USA | North Carolina, USA | Idaho, USA
RemoteWashington residents within reasonable driving distance of Tukwila are expected at HQ Tuesdays and Wednesdays; other approved locations are remote.
Data & AnalyticsData Science

About the job

Requirements
  • A bachelor's degree in statistics, mathematics, economics, business analytics, or a related field is required; a master's degree is preferred.
  • Five years of experience in data analysis, business intelligence, or related analytical roles are required.
  • Strong proficiency in analytical tools and programming languages such as SQL, R, or Python is required.
  • Experience with workflow and analytics tools such as Alteryx, Power Automate, or similar tools is required.
  • Experience with data visualization tools such as Tableau, Power BI, or similar tools, including developing dashboards or scorecards with clear key performance indicators, is desired.
  • Expertise in statistical analysis and modeling techniques is desired; knowledge of predictive modeling, forecasting, or experimental design is preferred.
  • Experience analyzing customer or member experience data and metrics is desired; familiarity with Net Promoter Score, Customer Satisfaction Score, Voice of Member, or journey analytics is preferred.
  • Ability to analyze complex datasets and translate analytical findings into clear narratives, business recommendations, and prioritization insights is desired.
  • Ability to present technical concepts to non-technical and leadership audiences is desired.
  • Problem-solving skills, attention to detail, data accuracy, and comfort working with qualitative and quantitative data in an ambiguous environment are desired.
  • Candidates must reside in Washington, Oregon, Idaho, Arizona, Texas, Georgia, South Carolina, North Carolina, California, or Virginia.
Responsibilities
  • Analyze member feedback, journey analytics, sentiment data, behavioral trends, and operational metrics to uncover insights that improve member experience and inform strategic decisions.
  • Connect data from multiple sources to identify patterns, root causes, and improvement opportunities, helping prioritize member experiences.
  • Develop predictive, correlation, forecasting, and prioritization models to anticipate member behaviors, understand satisfaction drivers, and connect experience improvements to business outcomes.
  • Analyze qualitative and quantitative feedback to identify emerging themes, risks, trends, and opportunities across the member journey.
  • Create and refine member experience metrics, scorecards, and indicators to assess organizational performance and member experience health.
  • Integrate and manage data from multiple systems while ensuring data quality, governance alignment, security, scalability, and accurate survey deployment across Voice of Member programs.
  • Configure, maintain, troubleshoot, and optimize survey programs, automated workflows, integrations, and data flows; address issues affecting survey delivery or reporting accuracy.
  • Develop dashboards, visualizations, and reporting tools that make complex data understandable and support stakeholder decisions.
  • Prepare executive-ready findings, recommendations, presentations, and reports that communicate data insights and recommended actions.
  • Collaborate with Member Experience Strategy and Operations Managers, Product, Operations, Data Engineering, Business Intelligence, and other stakeholders to align insights, measurements, and business goals.
  • Build and mature the Voice of Member program by integrating new listening capabilities, expanding measurement practices, and supporting a holistic member experience intelligence ecosystem.
  • Promote data literacy, support strategic initiatives, and perform additional responsibilities that help improve experiences for members and employees.

About the company

B

BECU

View
Website

BECU is a not-for-profit credit union that provides financial services such as checking and savings accounts, loans, mortgages, and credit cards to its members. Members access and manage these services through online or mobile banking, and can apply for products at branches or online. It differentiates itself by being member-owned, reinvesting in members with lower fees and favorable terms, and by offering financial education and partner programs (like Boeing-branded cards and community partnerships). The goal is to help people achieve financial well-being and stability through affordable services and practical financial education.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Tukwila, Washington

Founded

1935

Get referred to BECU

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • June 2026 Tumwater and Lacey openings deepen BECU’s South Puget Sound footprint.
  • 2025 annual results showed 1.5 million members, $29.4 billion assets, and 12.4% net worth.
  • BECU donated $8.1 million in 2025 and won 750-member-nominated nonprofit engagement momentum.

What critics are saying

  • SAFE members still must approve the merger; rejection kills BECU’s Sacramento expansion plan.
  • Integrating SAFE by January 1, 2027 risks service disruptions, brand confusion, and employee turnover.
  • Nonprofits and local members now expect larger returns; disappointing 2027 execution will damage trust.

What makes BECU unique

  • BECU’s member-owned model returned $425.7 million to members in 2025.
  • Beverly Anderson is building a 1.8 million-member, $34 billion combined credit union with SAFE.
  • BECU’s tellerless Neighborhood Financial Centers pair branch help with Video Banking and digital account opening.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • 401(k) Retirement Plan
  • Paid Vacation
  • Paid Holidays
  • Remote Work Options

Company News

BECU
Sep 29th, 2026
BECU to open new Neighborhood Financial Center in Frederickson.

BECU to open new Neighborhood Financial Center in Frederickson. New location will expand access to in-person and digital financial services in Pierce County SEATTLE (September 29, 2026) - BECU, Washington's largest credit union, will open a new Neighborhood Financial Center (NFC) in the Frederickson area near Puyallup. Expected to open in spring 2027, the new location will expand access to in-person financial support for members in Pierce County and complement BECU's existing locations across Pierce County. "Frederickson is a growing, tight-knit community made up of a mix of families, small businesses and larger employers," said BECU Chief Member and Digital Experience Officer Jason Rudman. "This new location will make it easier for our members to connect with trusted financial guidance close to where they live and work. It will also create new opportunities for BECU to partner with organizations that support the community's long-term financial well-being." The 3,500-square-foot NFC will be located at 5602 176th St. E., Suite G103 Puyallup, WA 98375, in a retail complex shared with Safeway. The location will feature BECU's advice-focused tellerless service model, combining in-person support with digital services, including Video Banking. BECU member consultants will be available to help members open accounts, apply for mortgages, personal loans and auto loans, access business services, and receive personalized financial guidance. Two ATMs are planned, including a 24-hour walk-up ATM and an interior ATM available during business hours. BECU currently serves approximately 19,500 members in the new location's vicinity. The new NFC is intended to improve convenience for members in the growing Frederickson community and help relieve demand at BECU's other Puyallup locations on South Hill and 176th. Community Commitment BECU is a member-owned financial cooperative dedicated to improving the financial well-being of its members and the communities it serves. In addition to providing financial services, the credit union supports local nonprofits. In 2025, BECU donated $8.1 million to organizations focused on increasing financial access, improving education and expanding economic opportunity.". So far this year, BECU has donated over $300,000 to nonprofits in Pierce County, supporting organizations such as Rebuilding Together South Sound and GoodRoots NW. As the opening approaches, BECU will continue exploring opportunities to deepen local partnerships in the Frederickson and Puyallup communities. Since 2023, BECU has opened 13 new locations, with more on the way in the coming year, continuing to invest deeply in local communities and create local jobs. Joining BECU Not a BECU member? Anyone in Washington and select counties in Idaho and Oregon is eligible for membership. As a not-for-profit credit union, BECU returns profits to members in the form of competitive rates, few fees and more financial services. This includes unique benefits, such as free, personalized Financial Health Checks, member-only discounts and more. BECU expects to hire six employees for the new location. Candidates interested in working at the credit union can apply online at BECU.org/careers. Employees receive a variety of benefits to promote financial health and general wellness. About BECU With more than 1.5 million members and $29.6 billion in assets, BECU is the largest not-for-profit credit union in Washington and one of the top five financial cooperatives in the country. As a member-owned credit union, BECU is focused on helping increase the financial well-being of its members and communities through great rates, few fees, community partnerships and financial education. The credit union currently operates 70 financial centers, including two in South Carolina. For more information, visit www.becu.org.

SAFE Credit Union
Aug 31st, 2026
After 32 years leading SAFE, here's why I support this combination.

After 32 years leading SAFE, here's why I support this combination. In my 32 years as SAFE President and CEO SAFE Credit Union completed a number of mergers. Credit union combinations can be pursued in response to weaknesses, and they can be strategic combinations that take advantage of scale to create increased member benefit. In each of the mergers SAFE Credit Union completed, SAFE Credit Union saw significant member benefits and improved credit union performance. The proposed SAFE Credit Union and BECU combination is a strategic move that takes advantage of scale to create increased member benefit. SAFE is financially sound, has a high level of member satisfaction, and provides major benefits to the greater Sacramento region. So why combine with BECU? I can answer that question by pointing to the facts that convinced me to support the combination. For someone who has so much invested in SAFE Credit Union, I looked very deeply into the facts before I made my decision. My standard for deciding on the combination was to determine what course will create the greatest value for members, the greatest opportunity for employees, and the greatest benefit for the Sacramento region. I believe that scale should serve members. When I first joined SAFE, the credit union had about $70 million in assets and four offices to serve members. When I retired in 2016, SAFE had grown to over $2.5 billion in assets and 21 offices to serve members. The number of member services had grown, and technology allowed for round-the-clock service for members anywhere at any time. I know very well that scale isn't about asset ranking. As scale increases two things happen: one is that you can lower your unit costs, and secondly you can therefore afford to add more services because you have the member base to support those services. The BECU combination creates an organization that is 7 times bigger than SAFE alone, and with that growth comes significant economies of scale. That scale allows the combined BECU/SAFE organization to increase SAFE's annual "Return to Member" value by more than 30% - from about $47 million to $63 million. Return to Member is the financial benefit realized by members due to paying less in fees and earning more, and therefore keeping more of what they earn. The improved Return to Member value will be realized with the combination through fewer fees, including the expected elimination of monthly account service fees and certain Non-Sufficient Funds (NSF) fees, automatic loan repricing to a lower rate for eligible members when their credit profile improves, premium interest rates and higher yields on select accounts through BECU's Member Advantage Program, greater capacity to make consumer, mortgage and small-business loans, and faster adoption of digital tools and security protections. The benefits of scale are specific commitments, and performance will be measured against those commitments. Service is more than pricing I believe the essence of SAFE is personal service. Rates and fees are important, and will be competitive, but it is personal, professional, and timely service that sets apart the best credit unions. SAFE's growth, member surveys, member comments, and mystery shopping scores all demonstrate that SAFE's member service is excellent. Similarly, BECU is nationally recognized as a leader in member service. BECU carefully monitors member satisfaction with a rating system called Net Promoter Score. That score is used by many of the nation's best customer service organizations and BECU ranks among the very best. Member service will remain at the highest levels after a SAFE/BECU combination. There is often a concern that a combination of this type will result in negative member impacts. The merger agreement addresses and protects against these concerns. Existing SAFE branches and branch hours are expected to continue. The familiar employees will be there to serve members and BECU will retain the SAFE CEO as the person in charge of operations in California. BECU has plans to expand the regional branch footprint. Members will be able to retain their account numbers and continue using their SAFE checks, credit cards, and debit cards, and have easy access to their accounts. The community impact also continues SAFE has had a major community impact that extends beyond its payroll, its vendor relationships, its lending for autos, homes and small businesses, and its facilities. SAFE has supported education, financial wellness, arts and culture, regional economic development, and many local non-profits. SAFE leaders and employees have volunteered and given their time to community organizations. During my 32 years as President and now ten years of retirement, I have served on the boards of KVIE, UC Davis Foundation, Sacramento Region Community Foundation, Consumer Credit Counselors, Sacramento Metro Salvation Army Advisory Board, Sacramento Philharmonic and Opera, Office of Wellness Education at UC Davis, and the Sacramento Choral Society and Orchestra. I was one of many employees who volunteered in the community. One of the major reasons I support the combination with BECU is that the SAFE community outreach budget will increase by about three times, based on an amount per member calculation used by BECU to budget community outreach. SAFE has already ranked highly in the Business Journal's list of philanthropic local companies. This combination will help further increase that philanthropic impact. A decision from strength In addition to being SAFE President and CEO, I served on the Board of a $30 billion dollar credit union, including as Chairman of the Board. I know it is the fiduciary duty of the Board to protect the welfare of the credit union. In order to do that, Board Members must consider the future environment, the resources needed to operate, the sources of those resources, and how the credit union will increase member value. SAFE's Board has done its fiduciary duty - it has maintained a safe and sound credit union with a high level of member service and value. It is in a position of strength. The decision to seek a partner and to combine with BECU is a logical way to accelerate the progress needed to prepare for the future, while taking advantage of economies of scale. Members are asking why now; why does this make sense? I asked those same questions, and I am confident that the combination is a wise and logical way to accelerate doing the things that SAFE would have to do on its own to prepare for the future. The combination achieves change more quickly and at a lower cost than if SAFE proceeded without a combination. SAFE is governed by members; one member has one vote, regardless of their share balance. Your vote will determine whether this combination will be approved and completed. And if the two credit unions combine, your rights as a member, and your ability to vote, will continue as before. I ask that you become informed, cast your vote, hopefully stand for election to the Board, and continue to provide member governance and control of your credit union. I support the combination. Retired CEO at SAFE Credit Union NMLS# 466072 SAFE Credit Union use cookies to analyze performance of the traffic on its website and provide advertising and content personalization. By clicking "I Accept," you consent to use of cookies in accordance with its Privacy Statement.

Finopotamus
Aug 4th, 2026
NCUA, CA DFPI and WA DFI Grant Regulatory Approval for Proposed Combination of BECU and SAFE Credit Union.

NCUA, CA DFPI and WA DFI Grant Regulatory Approval for Proposed Combination of BECU and SAFE Credit Union. * 53 minutes ago Planned combination to advance to SAFE member vote Combined credit union to build on SAFE's local roots to deliver greater value to members and communities SEATTLE and FOLSOM, Calif., Aug. 4, 2026 - BECU and SAFE Credit Union today announced that the National Credit Union Administration (NCUA), Washington State Department of Financial Institutions (DFI), and California Department of Financial Protection and Innovation (DFPI) have granted regulatory approval to advance the proposed combination of the two credit unions. This approval marks an important milestone in the combination process and brings the organizations a step closer to expanding the value, services and support available to their members. The next step is approval by SAFE members. Additional information about the benefits of the proposed combination and details on how and when to vote will be shared with SAFE members in the coming weeks. The combined credit union will build on SAFE's deep local roots in Northern California and BECU's member focus and ability to deliver day one value to SAFE members. Together, they will accelerate investment in the products, services, and technology members rely on, while strengthening both credit unions' longstanding commitment to the financial well-being of their members and the communities they serve. "This combination is rooted in our shared values and a shared ambition to do more for our members, communities, and employees than either of us could achieve alone," said Beverly Anderson, president and CEO of BECU. "For decades, both of our credit unions have helped members build financial well-being while investing in the communities we serve. That same commitment to putting members first will continue to guide how we move forward together." SAFE members will benefit from expanded products and services, fewer fees, enhanced digital banking capabilities and greater convenience through a larger branch network and expansion in the Sacramento region. They will also gain broader access to member-focused programs and community investment. BECU members will continue to enjoy the products and services that have made the credit union a Pacific Northwest favorite for 90 years. The combined credit union will build upon SAFE's and BECU's traditions of community engagement to expand its impact across the Sacramento region, with an expected annual investment of $1.5 million to local nonprofits working to advance financial wellness, affordable housing, workforce development, and education. Additionally, the combination is expected to help expand small business lending and overall access to credit that supports local businesses and communities, and create expanded career opportunities for employees, while enhancing the ability to attract and retain top talent. "We are thrilled to reach this milestone and be one step closer to bringing our two credit unions together," said Faye Nabhani, president and CEO of SAFE. "This combination will build a stronger future for SAFE members, one that honors who we are while delivering more value. By combining with BECU, we can do even more to support our members' financial well-being for years to come." Upon completion, the combined credit union will serve 1.8 million members through more than 80 locations and hold more than $34 billion in assets, making it the fourth-largest credit union in the United States by asset size. Anderson will continue to serve as president and CEO of the combined organization. Nabhani will serve as market president for the Greater Sacramento region, reporting to Anderson, and SAFE will maintain representation on the combined credit union board. "SAFE has long been an important community partner and economic driver in the Sacramento region," said Robert Heidt, president and CEO of the Sacramento Metro Chamber. "This proposed combination with BECU reflects a thoughtful approach to growth that will strengthen the region through additional investment, expanded access to capital, and new opportunities for businesses and families. As our regional economy continues to grow, it's important that our financial institutions continue to grow alongside it." Subject to the outcome of the SAFE member vote, the combination is expected to close on January 1, 2027. Until that time, both credit unions will continue to operate independently. More information about the proposed combination can be found at www.becuandsafe.org and www.safecu.org/combination. About BECU With more than 1.5 million members and $29.4 billion in assets, BECU is the largest not-for-profit credit union in Washington and one of the top five financial cooperatives in the country. As a member-owned credit union, BECU is focused on helping increase the financial well-being of its members and communities through great rates, few fees, community partnerships and financial education. The credit union currently operates more than 65 financial centers, including two in South Carolina. For more information, visit www.becu.org. About SAFE Credit Union SAFE Credit Union has made members an integral part of its family since 1940, offering a full range of financial solutions to individuals, families, and businesses throughout the Sacramento region. With more than $4.6 billion in assets and nearly 700 employees, SAFE Credit Union is deeply committed to financial wellness, community development, and personalized service. Learn more at www.safecu.org.

BECU
Aug 4th, 2026
NCUA, CA DFPI and WA DFI grant regulatory approval for proposed combination of BECU and SAFE Credit Union.

NCUA, CA DFPI and WA DFI grant regulatory approval for proposed combination of BECU and SAFE Credit Union. Planned combination to advance to SAFE member vote Combined credit union to build on SAFE's local roots to deliver greater value to members and communities SEATTLE and FOLSOM, Calif., Aug. 4, 2026 /PRNewswire/ - BECU and SAFE Credit Union today announced that the National Credit Union Administration (NCUA), Washington State Department of Financial Institutions (DFI), and California Department of Financial Protection and Innovation (DFPI) have granted regulatory approval to advance the proposed combination of the two credit unions. This approval marks an important milestone in the combination process and brings the organizations a step closer to expanding the value, services and support available to their members. The next step is approval by SAFE members. Additional information about the benefits of the proposed combination and details on how and when to vote will be shared with SAFE members in the coming weeks. The combined credit union will build on SAFE's deep local roots in Northern California and BECU's member focus and ability to deliver day one value to SAFE members. Together, they will accelerate investment in the products, services, and technology members rely on, while strengthening both credit unions' longstanding commitment to the financial well-being of their members and the communities they serve. "This combination is rooted in our shared values and a shared ambition to do more for our members, communities, and employees than either of us could achieve alone," said Beverly Anderson, president and CEO of BECU. "For decades, both of our credit unions have helped members build financial well-being while investing in the communities we serve. That same commitment to putting members first will continue to guide how we move forward together." SAFE members will benefit from expanded products and services, fewer fees, enhanced digital banking capabilities and greater convenience through a larger branch network and expansion in the Sacramento region. They will also gain broader access to member-focused programs and community investment. BECU members will continue to enjoy the products and services that have made the credit union a Pacific Northwest favorite for 90 years. The combined credit union will build upon SAFE's and BECU's traditions of community engagement to expand its impact across the Sacramento region, with an expected annual investment of $1.5 million to local nonprofits working to advance financial wellness, affordable housing, workforce development, and education. Additionally, the combination is expected to help expand small business lending and overall access to credit that supports local businesses and communities, and create expanded career opportunities for employees, while enhancing the ability to attract and retain top talent. "We are thrilled to reach this milestone and be one step closer to bringing our two credit unions together," said Faye Nabhani, president and CEO of SAFE. "This combination will build a stronger future for SAFE members, one that honors who we are while delivering more value. By combining with BECU, we can do even more to support our members' financial well-being for years to come." Upon completion, the combined credit union will serve 1.8 million members through more than 80 locations and hold more than $34 billion in assets, making it the fourth-largest credit union in the United States by asset size. Anderson will continue to serve as president and CEO of the combined organization. Nabhani will serve as market president for the Greater Sacramento region, reporting to Anderson, and SAFE will maintain representation on the combined credit union board. "SAFE has long been an important community partner and economic driver in the Sacramento region," said Robert Heidt, president and CEO of the Sacramento Metro Chamber. "This proposed combination with BECU reflects a thoughtful approach to growth that will strengthen the region through additional investment, expanded access to capital, and new opportunities for businesses and families. As our regional economy continues to grow, it's important that our financial institutions continue to grow alongside it." Subject to the outcome of the SAFE member vote, the combination is expected to close on January 1, 2027. Until that time, both credit unions will continue to operate independently. More information about the proposed combination can be found at www.becuandsafe.org and www.safecu.org/combination. About BECU With more than 1.5 million members and $29.4 billion in assets, BECU is the largest not-for-profit credit union in Washington and one of the top five financial cooperatives in the country. As a member-owned credit union, BECU is focused on helping increase the financial well-being of its members and communities through great rates, few fees, community partnerships and financial education. The credit union currently operates more than 65 financial centers, including two in South Carolina. For more information, visit www.becu.org. About SAFE Credit Union SAFE Credit Union has made members an integral part of its family since 1940, offering a full range of financial solutions to individuals, families, and businesses throughout the Sacramento region. With more than $4.6 billion in assets and nearly 700 employees, SAFE Credit Union is deeply committed to financial wellness, community development, and personalized service. Learn more at www.safecu.org. Media Contacts SOURCE BECU

Credit Unions
Jun 18th, 2026
BECU expands further into South Puget Sound with new locations in Tumwater and Lacey.

BECU expands further into South Puget Sound with new locations in Tumwater and Lacey. * June 18, 2026 SEATTLE (June 17, 2026) - BECU, Washington's largest credit union, is adding new Neighborhood Financial Centers (NFCs) in Tumwater and Lacey as it expands further into South Puget Sound. The new locations are part of the credit union's broader plans to grow its physical footprint to create better access to in-person financial support for its members across Washington. BECU recently added new locations on Bainbridge Island and in Lakewood, and announced plans for future locations in Auburn, Liberty Lake near Spokane, Mercer Island and Duvall. "Thurston County is one of the fastest growing regions in our state, with a strong presence of military families, public sector employees and small businesses that are central to the local economy," said BECU Chief Member and Digital Experience Officer Jason Rudman. "As we open our doors in Tumwater and Lacey, our goal is to engage this community in meaningful ways by providing trusted financial guidance, growing local partnerships and supporting its continued growth." With over 29,000 members across Thurston County, the new locations join the credit union's existing Lacey location in Hawks Prairie. Both will feature BECU's tellerless model, which combines in-person support with digital services, including Video Banking. Members will be able to open accounts, apply for loans and access personalized financial guidance, while ATMs are available for cash deposits and withdrawals. The 2,600-square-foot Tumwater NFC will be located at 1551 Kingswood Drive SW and is expected to open in late 2026. BECU's 2,900-square-foot Lacey NFC will be located at 5110 Yelm Highway SE and is expected to open in early 2027. Community Commitment BECU is a member-owned financial cooperative dedicated to improving the financial well-being of its members and the communities it serves. In addition to providing financial services, the credit union supports local nonprofits. In 2025, BECU donated $8.1 million to organizations focused on increasing financial access, improving education and expanding economic opportunity. This includes $75,000 in Thurston County, supporting organizations such as Enterprise for Equity and Homes First. As BECU gets closer to opening these new locations, it will deepen its partnerships with nonprofits in the local community. Joining BECU Not a BECU member? Anyone in Washington and select counties in Idaho and Oregon is eligible for membership. As a not-for-profit credit union, BECU returns profits to members in the form of competitive rates, few fees and more financial services. This includes unique benefits, such as free, personalized Financial Health Checks, member-only discounts and more. BECU also expects to hire six employees at each of its new locations. Candidates interested in working at the credit union can apply online at BECU.org/careers. Employees receive a variety of benefits to promote financial health and general wellness. About BECU With more than 1.5 million members and $29.4 billion in assets, BECU is the largest not-for-profit credit union in Washington and one of the top five financial cooperatives in the country. As a member-owned credit union, BECU is focused on helping increase the financial well-being of its members and communities through great rates, few fees, community partnerships and financial education. The credit union currently operates more than 65 financial centers, including two in South Carolina. For more information, visit www.becu.org. Thank you for using the Press Center on CreditUnions.com! Please be aware that although CreditUnions.com has approved the content you are about to view, the document was uploaded by a third party. Therefore, CreditUnions.com does not claim responsibility for the source of this document. Andrew Lepczyk Aaron Passman Chris Howard