Coface
Global trade credit risk management provider
Account Manager - Mid Market
Hybrid work is indicated; the role is based at the partner office in Dubai.
About the job
- Five to ten years of experience in account management within the insurance industry.
- Strong relationship management and negotiation skills.
- Commercial expertise focused on profitability and client retention.
- Ability to manage complex international client programs.
- Solid understanding of the current economic environment and its impact on the market.
- Expertise in contract management, including renewals and the full contract lifecycle.
- Comfort with technical policy wording and insurance structures.
- A degree in Finance, Business Administration, Economics, Banking, or an equivalent qualification.
- Manage and develop relationships with key clients and their intermediaries.
- Maximize revenue and retention of profitable mid-market clients while considering loss ratio and RWE.
- Enhance customer experience by promoting products and increasing cross-selling and upselling opportunities.
- Contribute to the design and execution of the mid-market Marketing Action Plan.
- Support targeted initiatives to grow and saturate the mid-market portfolio.
- Build and maintain market intelligence within the mid-market segment.
- Ensure accurate reporting and updates in relevant tools.
- Maintain proactive and regular communication with clients and intermediaries.
- Develop trust-based relationships with key stakeholders.
- Conduct client meetings, presentations, and regular follow-ups.
- Respond to client queries and provide high-quality service.
- Advise clients on optimal coverage solutions.
- Prepare proposals, bids, and price quotations.
- Act as the central point of contact for assigned clients and intermediaries.
- Deliver renewal revenue and drive portfolio growth and profitability.
- Coordinate with underwriting, risk, commercial, and other internal stakeholders on proposals and renewals.
- Maximize client satisfaction and renewal rates.
- Promote cross-selling and added-value services across product lines.
- Monitor sales performance against targets.
- Expand existing programs to uninsured entities within client groups.
- Support regional teams with program expansion and saturation.
- Maintain knowledge of market trends, economic conditions, and competitors.
- Maintain understanding of company products and services.
- Promote programs through regular client engagement.
- Collaborate with marketing teams on campaigns, events, and client surveys.
- Provide management with feedback on client needs, market trends, and opportunities.
- Coordinate internal stakeholders to ensure efficient and high-quality service delivery.
- Represent the company at external events to build business relationships and brand presence.
- Ensure sound commercial underwriting practices in line with company standards.
- Work with underwriters to adjust policy terms as needed.
- Balance commercial objectives with risk considerations.
- Share ownership of portfolio loss ratio with the Risk team.
- Ensure profitable portfolio performance.
- Adhere to company policies and regulatory compliance standards.
- Strong experience in Credit Insurance.
About the company
Coface helps businesses manage credit risk and enable trade. It provides a global suite of risk-management services, including Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, and Factoring. Its products work by protecting sellers from non-payment, assessing buyer risk with information services, collecting overdue debts, insuring individual risks, guaranteeing obligations, and financing receivables. The company differentiates itself through its 75-year track record, global reach across about 200 markets, a full end-to-end set of trade risk solutions, and the use of technology to support trade in both domestic and export markets. Coface’s goal is to help companies navigate uncertainty and grow by enabling safe, efficient trading.”}Seconds
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Bois-Colombes, France
Founded
1946
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Simplify's Take
What believers are saying
- H1-2026 revenue reached €939 million, with Q2 credit insurance rebounding 1.4%.
- Client retention held at 93.6%, preserving renewal economics in a competitive market.
- July 2026 board and APAC leadership changes reinforce expansion across Malaysia, Japan, and Singapore.
What critics are saying
- Pricing stayed negative at minus 1.3% in H1-2026, squeezing margins into 2027.
- Corporate insolvencies remain elevated; claims spikes can erase underwriting gains within one quarter.
- If credit losses outrun pricing discipline, Coface’s insurance earnings and capital buffer weaken fast.
What makes Coface unique
- Coface’s 80-year trade-credit data moat spans 200 markets and millions of transactions.
- Business Information and debt collection diversify Coface beyond pure insurance, lifting H1-2026 revenue 8.8%.
- FreightAmigo partnership embeds Coface risk analytics into real-time SME trade workflows in Hong Kong.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Stock Options
401(k) Retirement Plan
401(k) Company Match
Wellness Program
Mental Health Support
Conference Attendance Budget
Professional Development Budget
Family Planning Benefits
Fertility Treatment Support
Home Office Stipend
Phone/Internet Stipend
Company Equity
Remote Work Options
Company News
Coface shares stay resilient as credit insurance trends remain in focus. Coface shares continue drawing investor attention as economic news highlights changing credit conditions and rising business risks worldwide. The company's relatively stable market performance reflects ongoing interest in how credit insurers navigate uncertainty while supporting global trade. Credit insurance shapes investor decisions. Coface operates in the global credit insurance market, helping businesses protect against unpaid invoices, customer defaults, and commercial disruptions. As companies face uneven economic conditions, credit insurance has become an important tool for managing trade risks and improving confidence in cross-border transactions. The company's latest financial performance provides insight into its position within the sector. Coface reported €939 million in revenue for the first half of 2026, while maintaining a strong client retention rate of 93.6%. Its credit insurance business also recorded improvement in the second quarter, reflecting continued demand for risk management solutions despite a challenging economic environment. For investors, Coface's performance depends on more than daily share movements. Key factors include underwriting discipline, claims development, capital strength, and the company's ability to balance premium growth with potential losses. In credit insurance, profitability often depends on accurately assessing risks before they become costly claims. This balance remains central to evaluating the company's long-term resilience. Future risks shape Coface outlook. Coface's future performance remains closely connected to global economic trends, including corporate payment behavior, trade activity, interest rates, and business confidence. When companies face greater uncertainty, demand for credit information and risk protection can become increasingly important. The credit insurance industry is also evolving through technology and data-driven risk analysis. For Coface, stronger digital capabilities can support faster assessments of customer solvency, improve underwriting decisions, and help identify potential payment risks earlier. These developments are changing how insurers create value beyond traditional protection services. Looking ahead, Coface's ability to adapt to shifting economic conditions will remain a key factor influencing investor sentiment. As businesses worldwide manage new risks and opportunities, credit insurers are becoming essential partners in maintaining financial stability. For those following economic news and investment trends, Coface provides a clear example of how financial services continue evolving in response to a more complex global economy. Miles Harding. 905 Articles Miles Harding is a financial journalist and market analyst with over a decade of experience covering global markets, investment trends, and personal finance. Known for breaking down complex economic issues into clear, actionable insights, Miles has written for a variety of leading publications and online platforms. When he's not dissecting stock charts or analyzing economic policy, he enjoys exploring new tech startups, reading history, and hunting for the perfect cup of coffee.
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Coface teams up with FreightAmigo in Hong Kong. Some details on a new partnership for you; Coface, a global leader in trade credit risk management, has partnered with Hong Kong-based FreightAmigo, an artificial intelligence (AI)-powered trade platform integrating logistics, insurance, and financing services. Through the partnership, FreightAmigo users will be able to access Coface's business information and credit risk insights in real time, make more informed risk decisions, and reduce their exposure to late payment and bad debt. [L-R]: Ivy Tse, Co-CEO, FreightAmigo and Chris Murphy, General Manager, Coface Hong Kong, at the signing ceremony. Supporting SME business expansion Coface and FreightAmigo have partnered to help SMEs manage the risks associated with cross-border growth. By giving FreightAmigo users access to real-time credit risk insights, the partnership will enable businesses to assess the creditworthiness of overseas buyers, identify potential payment risks earlier and make more informed decisions when entering new markets or taking on larger international orders. The partnership brings together Coface's deep expertise in trade credit risk management and FreightAmigo's global logistics network and AI-powered platform. SMEs using FreightAmigo will be able to access Coface's in-depth business information and credit risk analysis, helping them trade with greater confidence across markets including Southeast Asia, Mainland China, America and Europe. The offering is underpinned by Coface's 80 years of specialized experience across 200 countries in trade credit risk management. Coface's Business Information ecosystem analyses millions of trade transactions, payment behavior, credit limit movements and claims across sectors and markets every day, providing continuously updated insights into changing business and economic conditions. "This partnership reflects our shared commitment to continuous innovation and creating greater value for SMEs," said Chris Murphy, General Manager, Coface Hong Kong. "By combining Coface's credit risk expertise with FreightAmigo's digital trade capabilities, we can help businesses make better-informed decisions, manage cross-border payment risks and pursue growth opportunities with greater confidence." FreightAmigo has also established itself as a leader in digital trade finance, having previously won the "Digitizing Trade Finance" TechChallenge, an initiative jointly organized by the Bank for International Settlements Innovation Hub (BISIH) and the Hong Kong Monetary Authority (HKMA). "Partnering with Coface marks a pivotal moment for FreightAmigo," said Ivy Tse, Co-CEO, FreightAmigo. "By marrying our real-time logistics data with Coface's global risk analytics, we are delivering a frictionless, AI-driven experience that instantly protects businesses from bad debt while unlocking vital trade financing. Together, we are future-proofing global trade for SMEs." Connecting trade data to support SME financing The partnership will also support faster verification of cross-border transactions through the secure transmission of real-time data to the Hong Kong Monetary Authority's (HKMA) Commercial Data Interchange (CDI). By enabling participating banks to verify the authenticity of transactions more efficiently, the data pipeline can help SMEs demonstrate their trading activity and access financing on more appropriate terms, supporting their business operations and expansion. The integrated feature will strengthen Hong Kong's role as a trusted financial, logistics and trade hub connecting businesses in the region with global markets.