Associate Business Analyst - Client Success
About the job
- A bachelor's degree in computer science or a related discipline from an accredited college or university.
- Experience with multiple software and system-based applications, including Microsoft Office applications.
- Working or basic knowledge of Structured Query Language writing and SQL Server Management Studio.
- Ability to handle data-intensive and time-sensitive tasks.
- Ability to understand client needs and technical expectations, verbally and in writing.
- Ability to manage multiple priorities and deadlines through organizational and time-management skills.
- Strong analytical and detail-oriented skills.
- Problem-solve issues to resolution, partnering with the team for additional support when needed.
- Organize client technical information during meetings by taking notes and documenting exact technical specifications.
- Perform requirements analysis, configuration, testing, and issue resolution.
- Participate in or assist with preparing client webinars, conferences, demonstrations, and presentations for clients and internal teams when requested.
- Write test plans and test cases from client build document requirements for quality assurance and user acceptance; conduct quality assurance testing and report results.
- Gain exposure to Equus products and client projects through technical and functional hands-on assignments.
- Develop working relationships with clients and internal teams.
- Participate in a quarterly live-chat rotation with team members when needed, helping clients who request online support.
- Participate in team standups, meetings, and client working sessions.
- Participate in other internal initiatives.
- Seek out information about the global mobility and software industries and apply it to day-to-day work.
- A technical background with understanding of or experience in software development and/or web technology.
- Advanced knowledge of Excel.
- Knowledge and experience using Atlassian products, including Confluence and Jira.
About the company
Equus Software provides global mobility technology to help organizations manage employee moves and compliance across tax, immigration, relocation, and policy for travelers, remote workers, and assignees. It offers two platforms: the Equus Platform for complex mobility programs with automation, configurable workflows, and real-time visibility, and Workia for smaller programs with essential capabilities and quick setup. It differentiates itself by offering integrated, end-to-end mobility solutions that scale with program size and complexity, focusing on reducing risk and improving decision-making for smoother employee experiences. Its goal is to help organizations reduce risk, improve decision-making, and scale mobility programs confidently.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Denver, Colorado
Founded
1999
Get referred to Equus Software
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Simplify's Take
What believers are saying
- Equus ran 2026 client conferences in London, Manila, and EMEA, showing customer engagement.
- The AI Assistant shipped in 2024 and still receives enhancements in 24.3.
- Updated August 2026, Equus publishes active 2026 content, suggesting ongoing product and marketing velocity.
What critics are saying
- Revelio Labs counted only 297 employees in March 2026, signaling limited scale.
- Active job postings fell 88.9% in 2026 to five, constraining product and sales execution.
- Deloitte and International SOS can route customers elsewhere, making Equus replaceable quickly.
What makes Equus Software unique
- Deloitte alliance, announced April 3, 2025, embeds Equus in enterprise mobility workflows.
- International SOS partnership, announced December 17, 2024, adds health and security context.
- ReloTalent acquisition in 2023 broadened Equus into destination services and employee relocation.
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Benefits
- Paid Vacation