Cone Health

Not-for-profit healthcare network delivering hospital care

Certified Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeGreensboro, NC, USANo salary listed

About the Job

Requirements

A high school diploma or equivalent is required.
A diploma or certificate in a Medical Assistant program is preferred.
Two years of experience as a Certified Medical Assistant in healthcare and physician office experience are preferred.
Current and active medical assistant certification from one of the listed certification organizations is required.
Basic Life Support certification (CPR) from the American Red Cross or as an AHA Healthcare Provider is required.
Must participate in clinical orientation and competency evaluation and pass the Clinical Skills Assessment and Medication Administration test within 90 days of hire and within three attempts.

Responsibilities

Provide team-based patient care as directed by the provider and according to standard plans of care appropriate to the patient's condition, needs, or age.
Support nursing, laboratory, clerical, and physician staff to facilitate patient outcomes and care.
Provide direct patient care as delegated by the physician and under the supervision of the physician or advanced practice provider.
Assist in collecting biological, psychological, social, and cultural patient data; enter data such as vital signs; and implement the plan of care as directed.
Implement protocols and standing orders during patient office visits based on the patient's complaint or reason for visit.
Take verbal orders from the provider and document them appropriately.
Perform 12-lead electrocardiograms, select respiratory care procedures, and other assigned patient care for which training and competency have been demonstrated.
Instruct patients in collecting samples and tests.
Under supervising physicians' direction, administer authorized oral and parenteral medications, except intravenous medications, including immunizations, controlled substances, therapeutic injections, skin tests, and treatments, in accordance with policies, procedures, and medical assisting standards.
Document medication administrations accurately and promptly.
Complete medication prior authorizations as needed and communicate physician prescriptions to pharmacies by phone and fax as needed.
Huddle with the provider and care team before clinic to complete pre-visit preparation.
Initiate and reinforce patient teaching based on the plan determined by the physician or advanced practice provider, including discharge summaries and after-visit summaries.
Assist with scheduling patient appointments, tests, admissions, and follow-through with physician orders.
Obtain patient prior authorizations or pre-certifications, and use websites or payer hotlines to verify whether authorization is required for a service.
Carry out referral orders to specialty offices, including required documentation and coordination.
Coordinate tests with schedulers, pre-certification staff, patients, and families.
Oversee appointment bookings, giving preference to patients in emergency situations.
Maintain timely patient flow.
Document all medical assistant procedures accurately, completely, and promptly in the medical record.
Prepare equipment and examination rooms, handle laundry, restock examination areas as needed, and clean rooms weekly.
Follow infection-control and universal-precaution principles, Occupational Safety and Health Administration standards, Joint Commission standards, and hazardous-material guidelines.

Desired Qualifications

Two years of healthcare experience as a Certified Medical Assistant and physician office experience.

The Medical Assistant Certified provides team-based patient care as directed by the Provider and according to standard plans of care appropriate to the patient's condition, needs, and/or age. Working under close supervision, this role provides support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient outcomes and care. At Cone Health, we care about attracting and retaining the best certified/registered medical assistants who are passionate about impacting our patients and communities. As a Great Place to Work-Certified organization, we recognize that work should be more than a job. As part of our team, you’ll be empowered to make your career meaningful—within a supportive culture of caring, inclusion, growth and compassion. You belong here—and we are right here with you. What’s in it for you We have multispecialty practices across 170+ locations serving 5 counties (Guilford, Alamance, Rockingham, Randolph, and Forsyth). Some of those specialties include Behavioral Health, Gastroenterology, Heartcare, Oncology, Dermatology, Endocrinology, Sports Medicine, Neurology, OB/GYN, Pediatrics, Urgent Care, Pulmonary, Surgery, Primary Care, Geriatrics, School system & more! We have full time, part time, and PRN opportunities available in all counties. - Sign on bonus up to $5000 for select roles- Work/Life Balance with primarily M-F 1st shift schedules- Competitive health benefits and 403(b) retirement plan - Tuition reimbursement - Team member wellness initiatives (massage therapy, onsite fitness facilities with free fitness classes, and rewards for physical activity) - Team member engagement programs (book clubs, diversity councils, and shared governance) - Once employed, you can benefit from our Team Member referral program for up to $6000 when you refer an external candidate- Opportunities for growth within the system (RISE Program, CMA Leadership roles, and more).The Certified Medical Assistant provides team-based patient care as directed by the Physician. They provide support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient outcomes. Clinical knowledge and skills relate to newborn, pediatric, adolescent, adult, and geriatric populations. **Participation in a Clinical Orientation and Competency Evaluation, and ability to pass a Clinical Skills Assessment and Medication Administration test within ninety (90) days of hire, and within 3 attempts. **Talent Pool: Nursing Support CMA, RMA, MA, medical assistant, clinic, full time, part time, & PRN. Provides direct patient care as delegated by the MD and according to standard plans of care appropriate to the patient's condition, needs, and/or age and under the supervision of the MD/APP. Assists in collection of data including biological, psychological, social, and cultural factors. Enters data, such as vital signs and implements the plan of care as directed by the MD/APP. During patient office visit, implements protocols/standing orders based on patient complaint or reason for visit. Takes verbal orders from the provider and documents them appropriately. Performs 12-lead EKGs, select respiratory care procedures and other assigned patient care for which adequate training has been provided and for which competencies have been demonstrated. Instructs patient in collection of samples and tests. Under the direction of supervising physicians, may administer oral and parenteral medications (except for IV) including immunizations, controlled substances, therapeutic injections, skin tests and treatments, and other treatment modalities according to specified policies and procedures and medical assisting standards. Documents all administrations accurately and in a timely manner. Completes prior authorizations for medications as needed and communicates physician prescriptions to pharmacies by phone and fax as needed. Huddles with the provider and care team members prior to clinic to complete pre-visit preparation. Initiates and reinforces patient teaching from plan determined by the MD/APP, including the discharge summary/AVS. Assists with scheduling patient appointments, tests, admissions and follow-through with physician orders. Obtains all appropriate prior authorization or pre-certification for patients. Utilizes websites or payer hotlines to verify if an authorization is required for any service. Carries out referral orders to other specialty offices, performing required documentation and coordination. Coordinates tests with schedulers, pre-certification staff, and patients and their families. Oversees appointment bookings, ensuring preferences are given to patients in emergency situations. Maintains timely flow of patients. Provides accurate, complete, and timely documentation of all medical assistant procedures in the medical record. Assists with the preparation of equipment, exam rooms, and laundry. Restocking examination areas as necessary. Cleaning rooms weekly. Demonstrates through knowledge and practice, principles of infection control and universal precautions, adherence to OSHA standards, JCAHO standards and Hazardous Material guidelines.EDUCATION: High School Diploma or equivalent, Required Diploma/Certificate in Medical Assistant Program, Preferred EXPERIENCE: 2 years Healthcare - Certified Medical Assistant (CMA), Preferred Physician Office Experience.LICENSURE/CERTIFICATION/REGISTRY/LISTING: REQUIRED: BLS (CPR)-American Red Cross or AHA Healthcare Provider REQUIRED: Current and active certification as a medical assistant by one of the following: American Allied Health (AAH), American Association of Medical Assistants (AAMA), American Medical Certification Association (AMCA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), National Health career Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Worker's Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA).

About the Company

Cone Health

Not-for-profit healthcare network delivering hospital care

Cone Health is a not-for-profit healthcare network that serves communities in Alamance, Forsyth, Guilford, Randolph, Rockingham, and surrounding counties by operating hospitals, primary and specialty care clinics, and centers for heart and vascular care, cancer treatment, women’s and children’s health, and advanced imaging. Its services are delivered through a system of hospitals, clinics, and the Cone Health Medical Group and Triad HealthCare Network, with revenue coming from patient services, insurance reimbursements, and government programs. The network differentiates itself by emphasizing community care and serving underserved populations, supported by a large staff, physician partners, and volunteers, and it holds recognized workplace culture awards. The goal is to provide high-quality, accessible healthcare and improve health outcomes across its diverse service areas.

Company size: 5,001-10,000
Company stage: Seed
Total funding: $100K
Headquarters: Greensboro, NC
Founded: 1953

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