Clinical Nurse Manager - Emergency Department

Job Summary:

Essential Duties and Responsibilities

• Supports and promotes the mission and values of Covenant Health Ministry
• Uses established nursing standards/policies when designing patient care following the New Hampshire Board of Nursing, State and Local requirements, and ANA guidelines.
• Establishes and measures general and unit specific competencies in collaboration with clinical education, and provides opportunity for staff members to achieve their required competencies.
• Ensures staff complete all onboarding requirements.
• Chairs nursing-related committees and councils.
• Provides mentorship for staff enrolled in clinical advancement.
• Use of an electronic medical record
• Establishes an environment to promote ongoing clinical research, inquiry, and expansion of the clinical nursing knowledge base. Uses evidence for best practice
• Facilitates active involvement in recruitment activities, interviews, and candidate selection. Involves staff with the interview process
• Promotes continuous improvement through proactive department auditing and Process Improvement Plan (PIP) requirements.  Reporting results at various committees focused on improved quality outcomes.
• Identifies personnel issues, consults with human resource department and/or appropriate manager/director.
• Resolves issues appropriately and completes necessary documentation.
• Is creative with communication to disseminate information in a timely fashion and encourage early and direct input into the decision-making process with all stakeholders
• Facilitates the Unit Advisory Committee activities to address issues relevant to staff members within the unit/department, promoting shared governance.
• Supervises and evaluates work performance of Clinical Resource Nurse in terms of patient care and staff development. Ensures timely and effective evaluation of all unit personnel.
• Ensures timely and effective evaluations of all unit personnel.
• Ensures timely completion of all employee career interviews.
• Actively participates in routine Leadership rounding with patients and staff.
• Actively participates in Environment of Care (EOC) Rounds, reporting issues for correction.
• Acts as a resource for nursing care areas when acuity and census outweigh resource availability.
• Responsible to monitor and ensure staff compliance with mandatory certifications and education requirements 
• Identifies and implements unit goals. 
• Participates in meetings to discuss and suggest strategies for improvement in the patient care environment.
• Disseminates outcomes of nurse driven process improvement initiatives and reports out to quality council
• Provides a just culture environment.
• Responds to all safety and or risk events in a timely manner
• Meets requirements of outside regulating agencies, including DNV, CMS, and other agencies as appropriate to the clinical area.
• Monitors and disseminates patient and staff satisfaction scores to unit with a focus on achieving 75th percentile ranking.
• Facilities staff education on regulatory compliance.
• Assures staff is competent in providing culturally diverse care.
• Attends leadership training sessions offered by the Employee Experience Department.
• Monitors unit productivity daily and flexing staff to achieve 98% or better.
• Evaluates staffing patterns annually to meet patient care needs and formulates accurate operating and capital budgets.
• Operates within the budgeted FTEs and maintains position control.
• Identifies reasons for variances and develops action plans.
• Ensures unit schedule is posted on time with adequate staffing to support the needs of the department.
• Promotes certification and membership in a professional organization.
• Maintains active nursing licensure and certifications, required for the department.
• Competes review of assigned policies, providing edits when due and follows the approval process.
• Completes review of assigned contracts annually including assessments as required.
• Other duties as consistent with this role.

Job Requirements

Job Knowledge and Skills

• Registered Nurses working in specialty areas must meet requirements for those specialties as determined by that specific discipline.
• Certification in specialty or Nursing Leadership preferred
• Crisis Prevention Institute (CPI) training preferred or obtained prior to completion of orientation

Education and Experience

• Current New Hampshire RN license required
• Minimum of 3-5 Years clinical nursing experience required.
• ASN, BSN degree strongly preferred.
• MSN degree preferred.
• Basic Life Support (BLS) required.
• Crisis Prevention Institute de-escalation training (CPI) required or obtained within 60 days of hire.
• Advanced Cardiac Life Support (ACLS) preferred - required within 60 days of hire, excluding Inpatient Rehab. and Senior Behavioral Health units
• NRP- Preferred - required within 60 days of hire for Maternal Child Health and ED.
• PALS- Preferred - required within 60 days of hire for Emergency Department.
• TNCC – Preferred – required within 1 year of hire for the Emergency Department
• TCAR – Preferred – required within 1 year of hire for the ICU, PACU and OR
• Membership in a professional organization preferred.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

•Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

•Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

•Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

•Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Comp Range:

$93,187.07 - $128,333.13

Rate of pay displayed reflects the beginning of the pay scale.  At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

Our people make the difference. See firsthand what makes our employees and culture shine!