RemoteMust be willing to travel to Minneapolis, Minnesota.
ProductTechnical Product Management
No H1B Sponsorship
About the job
Requirements
Bachelor’s degree in Computer Science, Information Technology, Business, or a related field, or equivalent relevant work experience.
At least 2 years of professional product management experience with B2B SaaS products.
At least 1 year of experience working closely with partners on integrations to ensure mutual success.
At least 1 year of experience in regulated domains where accuracy and explainability are critical, such as payroll, tax, human resources, compliance, or fintech.
Demonstrated capability and experience defining and delivering API-based integrations, including integration patterns such as REST APIs, webhooks, and file-based interchange where applicable; data mapping and validation; error handling; reconciliation; operational support needs; and enterprise integration expectations including security, reliability, versioning, and backward compatibility.
Must be willing to travel to Minneapolis, Minnesota.
Must be authorized to work in the United States; visa sponsorship is not available.
Able to own outcomes end to end, from discovery through delivery to results.
Strong written communication skills for creating clear requirements, decision logs, release notes, and stakeholder updates.
Experience working with Engineering and QA, including addressing edge cases, tradeoffs, and technical constraints.
Familiarity with prevailing wage or union compliance, or construction payroll and compliance operations.
Responsibilities
Own requirements, documentation, and outcomes for partner integrations, along with day-to-day product decisions for integration design aligned with company objectives.
Translate integration needs into clear product workflows, API requirements, data mapping expectations, and operational support considerations.
Define measurable outcomes and priorities that balance stability and retention, customer value, and modernization.
Write epics, user stories, and detailed acceptance criteria for Engineering and QA to build and test against.
Participate in the Agile product development process.
Use support trends, customer escalations, implementation insights, adoption signals, and partner feedback to improve the integration experience and retention.
Coordinate and deliver integration release communications explaining what changed, who is impacted, why it matters, and how to use it.
Desired Qualifications
The role seeks familiarity, but not necessarily expertise, with prevailing wage or union compliance, or construction payroll and compliance operations.
Points North is looking for an Associate Product Owner to drive hands on execution for partner integrations for an established B2B software application that streamlines complex payroll calculations and compliance reporting for companies with prevailing wage and unionized workforces.
This is an individual contributor role where you will be responsible for developing a keen understanding and expertise of our existing systems, building requirements for integrations, and helping drive our connectivity initiatives. You will be responsible for working directly with our partners to ensure that requirements are accurate and complete. You will work cross functionally with Engineering, QA, Implementation, Support, Managed Services, and domain SMEs, and you will have direct customer access. As a result, you will play a critical role in our continued growth, helping our clients better automate their data flow.
What You’ll Be Doing:
Own requirements, documentation and outcomes for integrations with our partners, along with day-to-day product decisions for integration design in alignment with our overall company objectives.
Translate integration needs into clear product workflows, API requirements, data mapping expectations, and operational support considerations.
Define measurable outcomes and priorities that balance stability and retention, customer value, and modernization.
Write epics, user stories, and detailed acceptance criteria that engineers and QA can build and test against with confidence.
Participate in our Agile product development process.
Use data and feedback loops (support trends, customer escalations, implementation insights, adoption signals, partner feedback) to improve the integration experience and retention.
Coordinate and deliver release communications (what changed, who it impacts, why it matters, how to use it) related to integrations.
In the first 6-12 months you will have:
Built strong working knowledge of our platform and the real-world customer workflows it supports.
The role of integrations in our clients’ lifecycle and as a retention driver is clearly understood and reflected in a focused, outcome-based roadmap.
Integrations are being built from a solidified plan with testing and user experience across multiple clients incorporated prior to official release.
What We Are Looking For:
Proven ability to be a strong individual contributor: owning outcomes end to end process from discovery to delivery to results
Excellent written communication (clear requirements, decision logs, release notes, stakeholder updates).
Track record of working with Engineering and QA, with comfort going deep into edge cases, tradeoffs, and technical constraints.
Familiarity (not necessarily expertise) with one or more of: Prevailing wage/union compliance (federal/state/local) OR Construction payroll/compliance operations
You like being close to the work: writing, refining, triaging, talking to customers, and shipping continuously.
Enjoy working collaboratively across cross functional teams and with partners.
Prefer execution over authority or managing a team.
Are energized by complexity and can translate it into simple, usable experiences.
Qualifications:
Bachelor’s degree in Computer Science, Information Technology, Business, or related field; or equivalent and relevant working experience
2+ years professional experience in product management with B2B SaaS products
1+ years’ experience working closely with partners on integrations to ensure mutual success.
1+ years' experience in regulated domains where accuracy and explainability are critical (payroll, tax, HR, compliance, fintech).
Demonstrated capability and experience defining and delivering API based integrations, including understanding:
Integration patterns (REST APIs, webhooks, file-based interchange where applicable)
Data mapping/validation, error handling, reconciliation, and operational support needs
No sponsorship available (must be authorized to work in the U.S.).
At Points North, we believe that taking care of our team is the foundation of our success. That’s why we’ve created a benefits package designed to support you both personally and professionally:
Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and your family healthy.
Retirement Savings: Invest in your future with employer-matching contributions to a SIMPLE Traditional and/or ROTH IRA plan.
Time Off: Generous PTO, paid holidays, and Volunteer Time Off (VTO) are offered so that you can take time to recharge and give back to what matters to you.
Growth Opportunities: Professional development is encouraged whether it be in training, certifications, or other opportunities to boost your career.
Flexibility: Depending on the role, remote or hybrid arrangements may be made available to fit your lifestyle and business needs.
For this position the base salary range is $85,000.00 - $100,000.00 per year, plus annual bonus eligibility. Final compensation determinations will reflect your unique experience, skills, and the responsibilities of the role.
At Points North, you’ll find an energizing, ambitious and supportive workplace where your contributions make a real impact. Ready to join our team? Apply today to take the next step in your career!
Points North, a payroll compliance solutions provider for the construction industry, has launched WageIQ, a pre-payroll intelligence platform that automates complex wage calculations for construction companies managing union and prevailing wage requirements.
The platform centralises labour classifications, collective bargaining agreement rates and wage determinations, automatically calculating correct pay for each employee before payroll processing. WageIQ handles prevailing wage calculations, union wage management, intelligent rate selection and multi-jurisdiction support, eliminating manual spreadsheets and rate lookups.
The solution works alongside existing payroll platforms, handling compliance calculations upstream. Combined with Points North's certified payroll reporting solution, it provides a complete compliance workflow for contractors.
Established in 1994, Points North serves the construction and trades industry across all 50 US states.
Points North, a leading compliance software provider, reported record results for the 2023 fiscal year ending December 31, 2023.ContactAlise Houserman***@points-north.com Alise HousermanEnd-- Software company Points North achieved better-than-expected results across all product lines in fiscal year 2023, surpassing full-year expectations. New customer sales grew by 92% across all products, and record revenues were driven by a 36% increase in recurring revenue. As a continuation of midyear results, the company's strategic initiative to diversify demand through direct channels accelerated in the back half of 2023, as direct demand from marketing efforts, including SEO (Search Engine Optimization), soared by over 138% compared to the previous year. Partner revenue also showed strong growth, rising by 65% compared to 2022. Client retention rates improved by 8% in 2023.CEO Keith Pelatowski summarized 2023, "Our full-year results are a direct result of the key strategic initiatives created and planned for 2023, and our team's ability to execute together throughout the year. Our strong focus on attracting top talent across our expanded company structure drove productivity and responded to record demand from the market.""Our success stems from listening closely to customers and continuously enhancing our offerings to solve their pain points," Keith continued, "We're proud that clients place their trust in us, and we strive to earn it daily through exceptional service and products."This dedication is evident in Points North's launch of their first-of-its-kind Certified Payroll Reporting Full Service offering