Technical Support Intern

Job Description

• Support technical and service tasks, including device testing, demo design, on-site support, and technical documentation.
• Coordinate with internal stakeholders across Sales, Back Office, and Engineering departments to facilitate technical support initiatives and resolve service requests.
• Assist in troubleshooting technical issues and providing preliminary support to clients and internal teams.
• Participate in the creation and maintenance of technical documentation, user guides, and support materials.
• Support the setup, configuration, and testing of devices and equipment for demonstrations and client deployments.
• Collaborate with the technical team to identify and document recurring issues and potential solutions.
• Perform other tasks and projects as assigned by the supervisor to support departmental objectives.

Qualifications

• Currently enrolled in a vocational or Bachelor's degree program in Engineering, Mechatronics, or Automation
• No prior work experience required
• Mandatory: English and Vietnamese
• Hardware/Software Skills: Control logic and motion programming; Industrial networking; SCADA/HMI development; Computer vision system development (Python, C++, OpenCV); 2D and 3D CAD design
• Technical Competencies: Technical problem-solving; Cross-functional team collaboration
• Diligent and responsible with strong task management skills
• Passionate about technical development
• Willing to learn new technical knowledge
• Effective communication abilities
• Full-time availability during internship period

Additional Information

• Be entrusted with your own area of responsibility
• Receive competitive internship allowances
• Join department’s outing activities
• Having 01 paid leave per month
• Lunch allowance, parking allowance

Disclaimer: 

• Bosch does not charge any fees from candidates for interview participation under any circumstances.
• Bosch does not request candidates to download applications or click on any links that require fees or lack credibility.
• Bosch does not collect personal information without permission.
• Candidates are advised to verify the authenticity of recruitment information by visiting Bosch's official career website (https://careers.smartrecruiters.com/BoschGroup/vietnam) or contacting Bosch directly through official communication channels.
• If you encounter any suspicious activity or have doubts about the legitimacy of recruitment communications, please report them immediately to Bosch Vietnam.