Benefits Administrator
$28 - $29.20/hr+ 403(b) Employer Match
Mid
Bachelor's, Associate's
Rochester, NY, USA
In Person
People & HRCompensation & Benefits
About the job
Requirements
- At least three years of employee benefits, human resources, payroll, or related administrative experience is required.
- Strong Excel skills are required.
- A valid, unrestricted New York State driver's license is strongly preferred.
- The ability to speak, read, write, and understand English sufficiently to safely and effectively perform the essential functions of the position is required.
- The position requires the ability to sit, stand, and work at a computer for extended periods; lift up to 20 pounds; communicate effectively; and perform routine office tasks, including typing, filing, and operating standard office equipment.
Responsibilities
- Serve as a primary point of contact for routine employee benefit questions and refer complex or policy-related matters to Human Resources leadership.
- Administer day-to-day transactions for medical, dental, vision, life, FSA/HSA, voluntary benefits, COBRA, and wellness programs.
- Process benefit eligibility, enrollments, qualifying life events, status changes, and terminations accurately and timely in ADP and vendor systems.
- Coordinate annual open enrollment logistics, employee communications, education sessions, and enrollment follow-up.
- Reconcile benefit invoices, prepare payment allocations, research discrepancies, and coordinate corrections with payroll, finance, and vendors.
- Communicate with brokers and benefit vendors regarding employee issues, plan administration, system updates, and routine service needs.
- Support workers’ compensation administration by reviewing documentation, coordinating claim information, tracking case activity, and maintaining required records.
- Assist with required benefit and employment-related reporting, notices, audits, and recordkeeping, including ACA, ERISA, COBRA, OSHA, EEOC, and Medicare requirements.
- Run and review HRIS reports affecting benefit eligibility, deductions, enrollment, and ACA measurement periods; identify and escalate discrepancies.
- Prepare benefits materials and assist with employee and supervisor education related to benefits, workers’ compensation, safety, and leave processes.
- Maintain working knowledge of FMLA, ADA, COBRA, and Workers’ Compensation requirements and provide backup support for leave administration as assigned.
Desired Qualifications
- Experience with ADP or a comparable HRIS is preferred.
- Experience supporting self-insured medical or workers’ compensation programs is preferred.
- An associate degree in business, human resources, or a related field is preferred; a bachelor's degree or HR/benefits certification is a plus. Equivalent combinations of education and relevant experience are considered.
About the company
DePaul is a not-for-profit organization that provides housing and support services for seniors, people with mental illness in recovery (including those with homelessness history), addiction prevention, vocational programs, and affordable housing across 50+ sites in 14 New York counties. It coordinates housing, treatment, recovery supports, and job training tailored to each person’s needs. It differs by offering a wide range of housing, health, recovery, and vocational services under one nonprofit umbrella, with a community-focused approach that serves those facing homelessness. Its goal is to help individuals achieve the highest level of independence and stability in the environment of their choice.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Town of Gates, New York
Founded
1958
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Simplify's Take
What believers are saying
- On September 1, 2026, Depaul reported 8,204 people supported, up 12% year-over-year.
- Families using services rose 28% to 1,456, expanding demand for Depaul’s programs.
- Dentaid’s March 2026 mobile clinics at Foyle Haven validate Depaul’s partnership appeal.
What critics are saying
- Depaul warned on September 1, 2026 that mental-health concerns jumped 93%, straining staff.
- Nine families wait for Rendu apartments, exposing housing-supply bottlenecks in Dublin.
- If Budget 2027 funding stalls, Depaul’s frontline model gets overwhelmed by rising homelessness.
What makes DePaul unique
- Depaul runs 44 homelessness services across Ireland and Northern Ireland, with 800 beds nightly.
- Its model combines emergency accommodation, outreach, mental health, and addiction support.
- Depaul’s 2025 report showed 1,012 exits from homelessness, proving operational depth.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Unlimited Paid Time Off
- Paid Holidays
- 401(k) Company Match
- Employee Assistant Program
- Employee Discount Program