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Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Endoscopy Unit Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeMilton, MA, USAIn-person

About the Job

Requirements

  • Completion of high school or equivalent, plus 3 to 12 months of related experience.
  • Excellent communication skills.
  • Ability to type.
  • Ability to work in a busy environment.
  • Employees must understand and follow standard precautions for infection control because the work may expose them to blood and body fluids.
  • All staff must be vaccinated against influenza as a condition of employment.

Responsibilities

  • Answer phones in compliance with hospital policies and procedures.
  • Communicate effectively with patients and their families where appropriate.
  • Assemble patient medical records.
  • Update patient information in the hospital computer system.
  • Enter patient billing charges in the computer system.
  • Retrieve appropriate patient medical records and test results.
  • Send specimens to the Laboratory and perform order entry in the hospital computer system as needed.
  • Provide direct patient care under the direction of licensed personnel, using the necessary skills and judgment.
  • Participate in emergency care under the direction of a registered nurse or physician as needed.
  • Consider patients’ cultural beliefs and practices when providing care, and use interpreter services for patients with limited English proficiency.
  • Collaborate, cooperate, and communicate with other health care providers to ensure quality and continuity of care.
  • Provide care appropriate to the age groups of patients regularly served and seek assistance when resources for other age groups are needed.
  • Maintain a safe work environment within the service area and participate in hospital safety programs and initiatives.
  • Adhere to universal precautions.
  • Participate in unit-based quality improvement and performance improvement studies and unit meetings.
  • Attend or participate in in-house or external training programs to improve and augment skills and knowledge.
  • Assist with ordering and maintaining adequate supply levels as assigned by the Director of Surgical Services or designee.
  • Communicate surgical patients’ arrival times through preoperative phone calls.
  • Process patients and their representatives upon arrival to the unit.
  • Assist with transporting patients leaving the area when necessary.
  • Input data worksheets.
  • Arrange ambulance transport for patients as needed.
  • Work effectively with physicians who use the unit.
  • Communicate with physicians’ office staff when necessary.
  • Perform similar or related duties on an emergency basis or as designated by the department or supervisor.

Desired Qualifications

  • Medical terminology.
  • Experience with Microsoft 365 and Epic systems.

About the Company

Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Beth Israel Deaconess Medical Center (BIDMC) serves as a teaching hospital in Boston affiliated with Harvard Medical School, offering a wide range of medical services across inpatient, emergency, outpatient, and urgent care. Its care model centers on delivering high-quality medical treatment to patients, supported by patient access initiatives like OpenNotes, which lets patients view clinicians’ notes online to improve understanding and engagement in their care. The hospital also supports education and research through its affiliation with Harvard, attracting funding for studies and training programs. BIDMC differentiates itself through its patient-centered approach, active patient engagement tools, and a broad network of urgent care centers and outpatient services that extend access to healthcare. The goal is to provide comprehensive, accessible, evidence-based medical care while advancing medical education and research.

Company size
10,001+
Company stage
Grant
Total funding
$5.4M
Headquarters
Boston, MA
Founded
1996

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