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NiCE

Builds AI software for customer service

Sales Associate

Account ManagementConfirmed live in the last 24 hours
Full-timeSydney NSW, AustraliaNo salary listedIn-person

About the Job

Requirements

  • At least 2 years of graduate-scheme or SaaS sales experience with a market-leading global enterprise SaaS provider, hyperscaler, or global consulting organization.
  • Experience in the end-to-end sales process, including pipeline creation and deal closure.
  • Ability to multi-thread conversations below the executive level and uncover whitespace opportunities.
  • Ability to manage parallel deal threads and accelerate deal cycles.
  • Ability to collaborate as an embedded partner to account executives.
  • Ability to execute growth-producing motions without shifting into administrative tasks.

Responsibilities

  • Coordinate strategic actions with account executives to expand relationships and drive growth.
  • Support end-to-end sales-cycle activities for existing opportunities.
  • Own and close right-sized opportunities that accelerate total account annual recurring revenue.
  • Generate incremental pipeline through targeted outreach, re-engagement of dormant opportunities, and campaign-driven follow-up.
  • Execute expansion and cross-sell motions to increase deal size, velocity, and account penetration.
  • Maintain momentum between account-executive-led executive conversations by advancing procurement, legal, and technical workstreams.

Desired Qualifications

  • Experience in enterprise or strategic account management.
  • Familiarity with software-as-a-service sales motions and expansion strategies.
  • Strong understanding of quoting and approvals processes.

About the Company

NiCE

Builds AI software for customer service

NiCE builds cloud software that lets businesses run customer service across phone calls, messaging and digital channels, alongside tools for financial crime prevention. Its CXone platform combines contact routing, automated self-service and workforce management so companies manage service teams and customer requests in one system. Cognigy supplies conversational AI agents, while Actimize analyzes transactions and communications for fraud and compliance teams. Customers pay through cloud subscriptions and usage fees, software licenses, support and implementation services. Founded in 1986, it maintains headquarters in Ra'anana, Israel, and Hoboken, New Jersey.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Ra'anana, Israel
Founded
1986

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