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Armada

Real-time supply chain visibility platform

Senior Mission Success Engineer - US Federal

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 8 years of experience in infrastructure, platform engineering, site reliability engineering, forward-deployed engineering, or technical delivery roles in U.S. federal environments.
  • Active or prior TS/SCI clearance is required; a full-scope polygraph is strongly preferred.
  • Demonstrated experience supporting FedRAMP-authorized platforms, including ATO and continuous monitoring.
  • A strong technical foundation in AI infrastructure, edge computing, data center systems, cloud platforms, and GPU-accelerated workloads.
  • Proven ability to own both hands-on delivery and long-term program-level technical relationships.
  • Strong written and verbal communication skills in classified and executive settings.
  • Willingness to travel to Hawaii regularly.

Responsibilities

  • Lead end-to-end deployment of Armada platforms, including Atlas, Galleon with AEP, and Leviathan AI Factory integrated with Bridge GPUaaS.
  • Execute deployments within classified facilities and FedRAMP-regulated environments.
  • Own infrastructure bring-up, platform configuration, security hardening, and production-readiness validation.
  • Make real-time technical decisions across hardware, networking, Kubernetes, storage, and GPU layers within cleared constraints.
  • Serve as the primary technical point of contact for assigned federal programs after go-live.
  • Own the long-term technical success, stability, and operational posture of deployed environments.
  • Build trusted relationships with government engineers, mission owners, security teams, and integrators.
  • Act as Armada’s on-the-ground technical authority for federal customers.
  • Build, maintain, and actively drive Joint Success Plans (JSPs) for each assigned customer.
  • Align deployment milestones, platform adoption, and operational maturity with customer business objectives.
  • Use the Joint Success Plan as the primary framework for prioritization, execution, risk management, and value tracking.
  • Regularly review progress against success plans with customer stakeholders and Armada leadership.
  • Ensure JSPs inform deployment sequencing, adoption strategy, roadmap discussions, and expansion planning.
  • Surface risks, dependencies, and blockers early and drive their resolution with clear ownership.
  • Support deployments operating under FedRAMP Moderate and High requirements.
  • Partner with customer security and compliance teams on ATO, continuous monitoring, POA&M tracking, and audit readiness.
  • Ensure Armada deployments align with NIST 800-53 controls and agency-specific requirements.
  • Maintain strict adherence to clearance, need-to-know, and operational security standards.
  • Accelerate time-to-value by enabling early mission workloads once authorization thresholds are met.
  • Support transitions from prototype, pilot, or IL environments into sustained production deployments.
  • Drive adoption of Atlas operational capabilities and Leviathan AI Factory workloads to support mission needs.
  • Ensure environments remain stable, secure, and production-ready.
  • Proactively identify operational risks, security gaps, or scaling constraints.
  • Coordinate with Product, Engineering, Security, and Support teams to resolve issues within federal constraints.
  • Act as a senior technical presence in cleared environments, setting the standard for execution and professionalism.
  • Mentor junior cleared FDEs, CSEs, and delivery engineers.
  • Contribute to federal deployment standards, runbooks, and repeatable best practices.
  • Partner closely with the Senior Director of Customer Success & Delivery, Americas & U.S. Federal, on priorities and escalations.
  • Work with Product, Engineering, Security, Compliance, and Government Programs teams.
  • Provide structured field feedback to influence Armada’s federal product and delivery roadmap.

Desired Qualifications

  • Full-scope polygraph.
  • Direct experience with FedRAMP Moderate or High environments.
  • Background supporting DoD, Intelligence Community, or federal civilian agencies.
  • Experience operating in disconnected, denied, or austere environments.
  • Experience scaling AI or compute platforms from prototype to mission-critical production.

About the Company

Armada

Real-time supply chain visibility platform

Armada.ai provides a cloud-based Software-as-a-Service (SaaS) platform that improves visibility and collaboration across the supply chain. It serves logistics providers, manufacturers, and retailers, and connects them through real-time analytics and a shared workflow environment. The core product integrates with customers’ existing systems and offers dashboards, data-driven analytics, and social-network-like collaboration so stakeholders can share information, identify issues quickly, and coordinate responses. Unlike many traditional supply chain tools, Armada.ai focuses on real-time visibility and cross-partner collaboration within a single platform, leveraging integrations rather than replacing current systems. The company’s goal is to help customers run more efficient, cost-effective supply chains by enabling faster decisions and better coordination across all participants.

Company size
501-1,000
Company stage
Series B
Total funding
$456M
Headquarters
San Francisco, CA
Founded
2016

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