Services Consultant
Kaseya
Services Consultant
Kaseya
Integrated IT management and security platform
About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.
We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.
At Kaseya, we don't just raise the bar. We build it.
We are hiring a Service Consultant with strong and proven customer implementation experience in the IT market to be based in our Miami, FL office. This position is responsible for successful consulting project delivery in support of both internal and external customers. This role can take on many aspects from acting as a technical lead for solution implementations to providing best industry practices to customers on new products for their business. This role will work closely with Project Management to support all consulting services, as well as Product Management and Support to provide best in class service for our customers. The successful candidate is expected to maintain a professional, courteous and customer service focused attitude at all times.
Experience/Qualifications
Responsibilities
Non-Technical Skills Requirements3+ Demonstrated experience with Salesforce and Power Bi reporting strongly preferred.
3+ of experience with Security software solutions market for the MSP and SMB customer personas
3+ Demonstrate the ability to present complex technical material to both technical and non-technical customers.
Preferred Skills / Certifications
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Kaseya offers an integrated IT and security management platform used by MSPs and internal IT teams to monitor, secure, and automate tasks across endpoints, networks, and cloud services. The IT Complete Platform automates routine chores, centralizes operations, and adds auditing, compliance, and IT documentation through strategic acquisitions, while integrating with Microsoft 365, Google Workspace, and Salesforce. Unlike many point tools, it provides a single system that covers IT management, security, auditing, and documentation, supported by a global network of IT service providers. Its goal is to help IT professionals run safer, more efficient operations and deliver reliable service while reducing cybersecurity risks and costs.
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