Infrastructure Engineer

Garda is seeking an Infrastructure Engineer to own Platform Engineering & Automation. This hands-on role builds and operates shared deployment capabilities for infrastructure and selected applications, while providing advanced infrastructure engineering and production support.

The engineer develops reusable deployment pipelines, infrastructure templates, and self-service workflows that help teams provision environments and release changes consistently — working with architecture, application owners, and regional teams to improve platform reliability and resolve complex infrastructure problems.

Position Responsibilities

Escalation & Infrastructure Support

• Serve as a senior escalation point for complex infrastructure incidents and recurring operational problems
• Troubleshoot across Windows/Linux systems, identity, networking, cloud, virtualization, storage, and backup
• Lead root-cause analysis and convert recurring incidents into engineering work or documented standards
• Participate in major changes, recovery events, and follow-the-sun handoffs

Platform Engineering & Deployment Automation

• Build automation using PowerShell, Python, and APIs with production-quality testing and error handling
• Own reusable infrastructure-as-code and configuration templates (Terraform, Ansible)
• Build and operate CI/CD pipelines for infrastructure and applications, including validation, environment promotion, health checks, and rollback
• Apply Git, peer review, automated tests, change controls, and secure secrets handling

Observability, Reliability & Standards

• Improve monitoring, logging, metrics, dashboards, alerting, and automated health checks
• Tune operational signals to reduce noise and improve detection/recovery
• Maintain reusable provisioning workflows and self-service capabilities
• Own platform reliability and lifecycle improvements with service owners

Technical Leadership

• Mentor engineers and workplace technology staff in troubleshooting and automation practices
• Review infrastructure code and pipeline designs with architecture, Security, and application owners
• Maintain runbooks, diagrams, and onboarding guidance
• Maintain a prioritized platform backlog with the architect and regional leads

Qualifications & Desired Skills

• 4–6 years of hands-on infrastructure operations experience across several domains
• Degree in IT, computer science, computer engineering, or a related field
• Advanced PowerShell or Python automation experience, including API integration
• Practical experience with infrastructure as code or configuration management
• Experience building and supporting CI/CD pipelines (Git, testing, secure deployment, rollback)
• Strong troubleshooting, root-cause analysis, and incident-response skills
• Working knowledge of monitoring, logging, alerting, and observability concepts
• Ability to document work, mentor others, and collaborate across a distributed team

Preference for experience with:

• AWS, container platforms, modern cloud operating patterns (Azure a plus)
• Experience delivering reusable provisioning workflows for infrastructure and business applications
• Familiarity with ITSM, change, incident, and problem-management practices
• Experience in financial services or another performance-sensitive environment
• Track record of solving complex infrastructure problems and building shared capabilities other teams can use independently
• Strong track record of maintaining high standards for reliability, documentation, and maintainability
• Experience remaining effective under pressure, with a history of mentoring and knowledge-sharing within teams

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